Onsite Technical Support Specialist

Há 4 dias


Curitiba, Paraná, Brasil Hemmersbach GmbH & Co. KG Tempo inteiro
Job Description

Job Title: Onsite Technician

Job Summary:

Hemmersbach GmbH & Co. KG is seeking an experienced Onsite Technician to provide technical support to our clients at their location. As an Onsite Technician, you will be responsible for troubleshooting and resolving hardware and software issues, configuring and maintaining IT infrastructure, and providing excellent customer service.

Key Responsibilities:

  • Provide technical support onsite to clients at their location.
  • Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals.
  • Install, configure, and maintain hardware and software systems.
  • Participate in project rollouts and deployments.
  • Maintain accurate records of repairs, inventory, and equipment.
  • Communicate effectively with clients, team members, and management.

Requirements:

  • 2+ years of experience as a Desktop Technician.
  • Technical certifications such as A+ or Network+ are preferred.
  • Familiarity with Windows OS, Mac OS, and various software applications.
  • Knowledge of TCP/IP and networking protocols.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work outside of normal business hours, as needed.

About Hemmersbach GmbH & Co. KG:

Hemmersbach GmbH & Co. KG is a leading provider of technical support services. We are committed to delivering exceptional customer service and providing our clients with the best possible technical support experience.



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