Implementation Consultant
2 semanas atrás
About the Role:
We are seeking a highly skilled Implementation Consultant to join our team at OrangeHRM. As a key member of our implementation team, you will be responsible for configuring our software to meet business needs, delivering online user training, and troubleshooting issues with our clients.
Key Responsibilities:
- Gather business requirements and configure our software to meet business needs.
- Deliver online user training in English on the OrangeHRM software.
- Engage with customers to troubleshoot and diagnose issues.
- Contribute to user guides and software documentation.
- Maintain a detailed knowledge of the OrangeHRM offering and be confident in performing demonstrations.
- Become a trusted advisor for our clients and advocate for their needs within OrangeHRM.
- Handle multiple projects simultaneously and efficiently.
- Prepare project plans, meeting minutes, status updates in order to effectively deliver projects.
- Aid the sales organization in pre-sales activities to win new business.
Requirements:
- A Diploma or a Degree in Information Technology.
- 2+ years of work experience in software industry (preferably in customer-facing roles such as Implementation, Project Management, or Business Analysis).
- Certificates or training in project management is an added advantage.
Preferred Skills:
- Dynamic, self-motivated individual with a can-do attitude and an outgoing personality.
- Fluent oral and written communication in English.
- Excellent presentation skills.
- Strong knowledge in MS Office Suite.
- A passion for helping people understand.
- Domain knowledge in Human Resources Management would be an added advantage.
- Effective organizational, time management and planning skills.
We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.
Job Type: Full-time
Shift: Night Shift (6.00pm to 3.00am)
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