Implementation Specialist

4 semanas atrás


Colombo, Paraná, Brasil Orangehrm Tempo inteiro

**About the Role**:

We are seeking a highly skilled Implementation Consultant to join our team at OrangeHRM. As a key member of our implementation team, you will be responsible for configuring our software to meet the business needs of our clients.

**Key Responsibilities**:

  • Gather business requirements and configure our software to meet business needs.
  • Deliver online user training in English on the OrangeHRM software.
  • Support our US clients during night shifts.
  • Engage with customers to troubleshoot and diagnose issues.
  • Contribute to user guides and software documentation.
  • Maintain a detailed knowledge of the OrangeHRM offering and be confident in performing demonstrations.
  • Become a trusted advisor for our clients and advocate for their needs within OrangeHRM.
  • Handle multiple projects simultaneously and efficiently.
  • Prepare project plans, meeting minutes, status updates in order to effectively deliver projects.
  • Aid the sales organization in pre-sales activities to win new business.

**Requirements**:

  • A Diploma or a Degree in Information Technology.
  • 2+ years of work experience in the software industry (preferably in customer-facing roles such as Implementation, Project Management, or Business Analysis).
  • Certificates or training in project management is an added advantage.

**Preferred Skills**:

  • Dynamic, self-motivated individual with a can-do attitude and an outgoing personality.
  • Fluent oral and written communication in English.
  • Excellent presentation skills.
  • Strong knowledge in MS Office Suite.
  • A passion for helping people understand.
  • Domain knowledge in Human Resources Management would be an added advantage.
  • Effective organizational, time management and planning skills.

We thank all applicants for their interest, however, only applicants selected for an interview will be contacted.

Shift: Night Shift (6.00pm to 3.00am)



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