Change Management Specialist
Há 2 dias
Brennan IT is an Australian owned systems integrator aiming to lead, not follow. We value performance and empower our people to bring new ideas to the table. This approach has made us the largest systems integrator in Australia.
We offer an excellent remuneration package and benefits including:
- A strong culture based on lived values
- An environment that embraces learning and development of all employees
- Flexibility to work in a way that brings out the best in you
- The ability to do what you love in an environment that supports you
- A focus on health and well-being
The Role:
This role focuses on driving operational excellence by successfully transitioning new services and clients into our Managed Services support. You will coordinate other teams to perform their required tasks, bringing customers into our support as seamlessly as possible.
You will have ownership of the transition process, governing technical design, implementation, and management of new customers entering the Brennan IT Service Delivery area. This role plays a crucial part in the ongoing success of Brennan IT by ensuring a structured approach to implementing a clear transition process.
Main Responsibilities:
- Managing your own transitions
- Working with teams or departments to identify improvements in the Transition/Onboarding process
- Coordination of transition task prioritisation with other departments
- Attending customer kick offs/meetings/sales pitches in the metro area
- Providing internal reporting on Transition team performance and workload
About You:
To succeed in this role, you will directly manage your own transitions, working with teams or departments to identify improvements. Coordination of transition task prioritisation and attending customer meetings are also key responsibilities.
Brennan IT is an equal opportunity employer, offering a competitive salary range of $120,000 - $180,000 per annum, depending on experience.
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