Customer Support Representative

1 dia atrás


Anápolis, Goiás, Brasil beBeeCustomerSupport Tempo inteiro R$50.119 - R$70.157
Job Description

We are seeking a highly skilled professional to join our team as a Customer Service Representative. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

This role involves providing top-notch customer service via phone, email, and in-person interactions. The successful candidate will be able to resolve issues efficiently, while also ensuring customer satisfaction and loyalty.

  • Key Responsibilities:
  • Respond to customer inquiries and complaints in a timely and professional manner
  • Provide solutions to customer issues, either by resolving the issue directly or escalating it to a supervisor if necessary
  • Maintain accurate records of customer interactions and issues resolved
  • Foster strong relationships with customers to promote loyalty and retention
Required Skills and Qualifications

To succeed in this role, you will need:

  • Bachelor's Degree in Business Administration or related field
  • Minimum 2 years of customer service experience
  • Excellent written and verbal communication skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and bonuses
  • Comprehensive health insurance
  • Dental and vision insurance
  • Retirement plan matching
Others

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual looking for a new challenge, please submit your application today



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