IT Service Delivery Executive

2 semanas atrás


São Paulo, São Paulo, Brasil beBeeCybersecurity Tempo inteiro R$180.000 - R$250.000
Job Title: IT Service Delivery Manager

The ideal candidate will be responsible for ensuring the seamless delivery of IT services to clients, managing end-to-end service operations, driving continuous improvement, and aligning IT delivery with business objectives.


Key Responsibilities:
  • Oversee the delivery of end-to-end IT services across various domains including Cloud, Infrastructure, Network Transformation, Digital Workplace, and Cybersecurity.
  • Ensure services are delivered in alignment with contractual obligations, Service Level Agreements, and Key Performance Indicators.
  • Manage service performance, ensuring minimal downtime and maximum efficiency.

Technical Skills and Qualifications:
  • Azure
  • AWS
  • GCP
  • M365
  • VMware
  • Enterprise Networking

Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 10 years of experience in IT service delivery, with at least 5 years in a managerial role.

This position requires strong leadership and people management skills, excellent communication, negotiation, and stakeholder management abilities. Strong problem-solving and decision-making skills under pressure are essential. Additionally, financial management skills for IT service delivery are necessary.


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