
IT Operations Delivery Manager
Há 2 dias
Service Delivery Specialist
About the Role:We are seeking a skilled Operations Manager to define scope, objectives, and deliverables.
Key Responsibilities:- Manage client expectations and ensure satisfaction
- Develop plans and manage deadlines
- Allocate workload and capacity, prioritize tasks, and manage squad members
- Identify risks and develop mitigation strategies
- Ensure quality standards are met
- Bachelor's degree in IT, Engineering, or related fields
- Advanced English proficiency
- Solid experience in IT Service / Delivery Management / Project Management with mixed agile Scrum/Kanban portfolios
A challenging role that requires strong organizational and communication skills.
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