Senior Business Operations Manager
Há 24 horas
The IT Performance Manager Product Owner is responsible for overseeing the management of infrastructure and IT operations. This role involves managing the operational relationship and expectations with Service Providers and internal IT operations.
This position entails:
- Maintaining accountability for customer satisfaction and delivery excellence within service level agreements.
- Collaborating with teams to determine necessary activities for successful product delivery, focusing on continuous improvement.
- Delivering customer satisfaction and overall excellence by identifying opportunities and assisting in speedy resolution.
- Understanding pipeline demand and working with Resource Planners to ensure adequate resource supply.
- Contributing to Agile Products' wider goals.
- Juggling multiple priorities in a timely and sensitive manner.
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