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Sr It Support Analyst
1 semana atrás
TechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services.
Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry.
How we do it: by constantly challenging conventions, tackling some of the most complex technical and engineering challenges and investing in our 20,000+ employees worldwide.
If contributing to breakthrough projects in a truly global playground inspires you, this might be the opportunity for you.
**SR IT SUPPORT ANALYST**
**Job description**:
- Maintain the company's interest regarding operations and development of all aspects under the NUCC portfolio including but not limited to Telephony, All Conferencing Modalities, Audio/Visual Architecture and Solutions, Instant Messaging and Presence, Collaboration, Meeting Room Solutions SharePoint On-Premise and SharePoint Online and O365.
- Maintain, upgrade and develop the systems globally.
In addition, participating and running projects to expand current systems or deploy new systems/locations
- Location: Tech Center, Cidade Universitária, Ilha do Fundão, RJ
**You are meant for this job if**:
- Degree in Information Technology or related field
- Strong or excellent communication skill in English
- Experience in support & implementation role on supporting large heterogeneous enterprise infrastructure.
- Experience working with ITIL processes, methodology or structured IT best practice frameworks
- Ability to work with Sharegate Content Migration Tool
- Fair Knowledge of PowerShell and Development is added advantage
- Experience with implementing and supporting Session Border Controllers (SBC's) such as Ribbon or Audiocodes
- Experience deploying Direct Routing in Microsoft Teams
- Experience or at least awareness legacy PBX systems
- Experience of Cisco Call Manager, voice gateways and global variances of ISDN & SIP services
- Strongly Admin Knowledge of SharePoint 2010 & 2013 Farms
- Strong personal efficiency and problem-solving skills; very concerned by security and standardisation/rationalisation aspects
- Automation of processes experience - desirable
- Experienced in creating and completing low level documentation from high level designs and taking this through to completion - desirable
Learn more about TechnipFMC and find other open positions by visiting our Career Page.
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- TechnipFMC promotes inclusion and diversity, guaranteeing equal opportunities to everyone, regardless of age, race, ethnicity, religion, sexual orientation, gender expression, disability or any other plurality._
