Technical Architects
2 semanas atrás
**Job Category **:Customer Success Group
**Job Details**:
**Job Description**:
**Key Responsibilities**:
- Conduct technical requirements gathering, review, and architecture sessions
- Document technical processes and run analysis between current and future states
- Own delivery tasks from initial scoping, planning and requirements analysis, through to design, development, testing and deployment.
- Collaborate with our other Architects and Managers to detail, design, document, understand and/or deliver specifically technical specifications and solutions
- Understand out-of-the-box Marketing Cloud functionality, and have the ability to leverage and tailor these based on customer requirements
- Proactively identify and analyse issues and obstacles to determine and recommend appropriate courses of action
- Support and execute technical design solutions, customising where required, using technologies such as Salesforce Marketing Cloud, JavaScript, Server-Side JavaScript, AMPScript, data extensions, advanced triggers, automations, and SQL queries
- Help us refine and improve by identifying, creating, and enhancing internal processes and methodologies based on recurring customer feedback and evolving industry standards
- Stay ahead of the curve with innovations, educate yourself and enable others on current and emerging technologies
- Run workshops, develop and present options based on technology and feasibility tradeoffs, and the choices that may be required in order to meet a customer's objectives
- Work collaborative and dynamically across multiple (1-5) engagements at a time
- Share knowledge and innovate with the team
**Required**:
- Minimum 8 years industry and software development experience
- A positive "Can Do" and Customer Success-centric attitude
- SSJS, JS, SQL, APIs, Node.JS (or similar), Database design experience
- Proven experience advising on, and implementing marketing technology solutions
- Demonstrated ability to communicate ideas clearly and concisely
- Ability to travel within Latin America (
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