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Part-time, 3 Months) Social Media Assistant and Community Support

2 semanas atrás

Brasília, Brasil SupportYourApp Tempo inteiro

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our** Social Media Assistant and Community Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do**:

- Support the management of social media accounts across various platforms
- Create engaging and relevant content tailored for different social media channels
- Foster and maintain engagement with community members across platforms
- Utilize strong organizational skills to manage multiple tasks and priorities effectively
- Demonstrate excellent written communication skills in all interactions and content creation
- Create and optimize content for Reddit, Twitter, Facebook, and Instagram
- Actively engage in relevant subreddits and online communities to promote brand awareness
- Post introductory and informative content to educate the community about the company and its offerings
- Interact with community members to gather feedback and insights

**What you need to succeed in this role**:

- Excellent English skills (at least C1 for both spoken and written)
- 2-5 years of experience in customer support and/or social media marketing/community management, ideally in tech platforms
- Familiarity with social media platforms: Reddit, Facebook, Twitter, and Instagram
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

**Will be a great plus**:

- Portfolio or previous work samples to share

**Benefits and Perks**:

- Flexible schedule (2 hours/day)
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

**DISCLAIMER