Technical Consultant

**Company Overview**:
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually

anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

**What You'll Do**:
As a highly visible and customer-facing position, the Technical Consultant (TC) works within DocuSign’s professional services organization, composed of Product Consultants, Project Managers, Architects, and other Technical Consultants.

The TC will play a critical role in the overall success of the Professional Services team. We are expanding a world-class Professional Services organization with a proven track record of working with Fortune 500 IT departments, system integrators, independent software vendors, and open source communities.

This position is an individual contributor role reporting to the Sr. Manager, Regional Delivery and is designated Flex


**Responsibility**
- Develop solutions for customers’ Agreement Cloud platform deployment using a variety of technologies
- Be a trusted leader to work closely with internal and external resources to manage customer expectations as well as removing roadblocks for successful projects resulting in high customer satisfaction
- Work with Engagement Managers to scope additional use cases to enable strong adoption, renewal, and upsell
- Support organization initiatives to enhance and expand our team’s knowledge and our services offerings
- Produce and manage client-facing documentation per DocuSign’s implementation methodology
- Innovate and develop new solutions leveraging cloud technology, along with the entire stack of DocuSign Agreement Cloud solutions

**What You Bring**:
**Basic**
- Bachelor’s degree in Computer Science or equivalent
- Demonstrated software development, advisory, and consultative expertise, specifically with SaaS technologies including XML (WSDL), REST, SOAP, Publisher/ Listener architecture, and software technology including.NET, Java, PHP, Ruby, etc.
- Minimum of 5 years product/custom engineering development experience, working with code (C++, C# or Java, etc.), with SaaS products/platforms

**Preferred**
- Salesforce Apex programming expertise
- Demonstrated design/build experience with cloud-based architecture
- Experience in.NET / Java development & deployment toolkits, Azure/AWS cloud
- Experience leading larger projects with multiple workstreams, resources, products
- Experience in developing API middleware (such as Mulesoft)
- Excellent written and verbal communication skills
- Ability to identify and resolve ambiguity

**Life At DocuSign**:
**Working here**

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

**Accommodation**

**Our global benefits**:
**Paid time off**:

- Take time to unwind with earned days off, 10+ paid holidays, volunteer days and other programs.**Paid parental leave**:

- Take up to six months off with your child after birth, adoption or foster care placement.**Full health benefits**:

- Options for 100% employer-paid health plans from day one of employment.**Retirement plans**:

- Select retirement and pension programs with potential for employer contributions.**Learning & development**:

- Grow your career with coaching, online courses and education reimbursements.**Compassionate care leave**:

- Paid time off following the loss of a loved one and other life-changing events.