Client Success Manager

1 semana atrás

Sao Paulo, Brasil Omelete Company Tempo inteiro

Pessoa que irá integrar o time de Client Success, sendo responsável por garantir as entregas comerciais do segmento de e-sports.

**Responsabilidades**:

- Coordenar a equipe de atendimento, dando suporte e liderando as entregas comerciais junto a times multifuncionais.
- Analisar e compreender as necessidades e expectativas dos clientes, ajudando a aprimorar a qualidade das entregas.
- Fazer interface com a unidade de negócios que cuida do segmento de e-sports dentro da empresa, sabendo traduzir as necessidades de negócio no dia a dia.
- Manter a organização de todas as tarefas e colaborar com o time para que todos tenham as informações alinhadas.
- Conduzir briefings de merchans junto ao time de produção.
- Auxiliar na gestão junto à produção para entregas de eventos e campeonatos.

**Requisitos**:

- Organização é um fator extremamente primordial.
- Familiaridade com a indústria de e-sports ou que já tenha trabalhado na área de Atendimento/Projetos em agências de publicidade.
- Capacidade de lidar com situações desafiadoras que exigem resiliência para resolução de problemas.
- Habilidades de comunicação, apresentação e alinhamento entre as áreas da empresa.
- Capacidade de comunicação e relacionamento interpessoal.
- Disponibilidade para eventuais viagens.

**Carga horária semanal**:
40

**Conhecimentos e Habilidades necessárias**:
Domínio do Pacote Office e Keynotes,Excelentes habilidades de comunicação e apresentação,Inovador e focado em soluções,Inteligência emocional de alto nível e integridade nos negócios

**Benefícios**:
Cartão Flash ( alimentação e refeição, Cultura ou Educação ou Saúde e Mobilidade) ,Plano de Saúde,Plano Odontológico,Vale Transporte ,Seguro de Vida,Zenklub,TotalPass

**Departamento**:
Omelete

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