Reverse Logistics Specialist, Supply Chain

1 semana atrás

São Paulo SP, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

Bachelors degree completed in Engineering, Supply Chain or Logistics Management.
- Working experience in correlated areas (Supply Chain/ReLo/Transportation)
- Analytical acumen, influence without authority.
- Project management or production management experience.
- Fluent Portuguese and Advanced English level for conversation.

Amazon is looking for a motivated individual for the profile of Logistics Specialist for Network Losses containment team. The role is a part of the Brazil Supply Chain under the Reverse logistics team.
**What this role is about**:

- Continuously dive deep on network loss metrics and troubleshoot with site visits to spot spikes/ discontinuities and identify new abuse patterns, workarounds to current programs and defects in deployed products. Measure impact of these discontinuities, prioritize key use cases and areas of focus to drive visibility and urgency to resolve these with respective program managers in the team and stakeholders within BR Ops and other org functions.
- Navigate in an ambiguous and continuously changing environment to design products and deploy programs to reduce and eliminate losses. This requires building an end to end appreciation of the network from customer acquisition to order placement, all customer fulfillment processes - packing, transportation, delivery / rejects, returns / pick up - and claims refund processes.
- Own regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goal.
- Drives execution of goals, insists on the highest standards and drives accountability for results by engaging stakeholders, aligning goals and establishing RACI framework.
- Cross functional coordination and alignment.
- Excellent written and verbal communication skills, including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.
- MBA.
- Operations or Transportation background.

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