Softwareone Academy Lead- Americas

Job Function: Human Resources Why SoftwareONE?:
Are you...

...passionate about developing careers for young, grassroot level and emerging talent?

...good at building partnerships - internal and external?

...interested in being part of a global team delivering learning programs for graduates and career starters?

Then it is
**YOU** we are looking for to fill our position of
**Academy Lead - Americas**

The role:
We are looking for you to be our Academy Lead in the Americas. You will be owning the management of our learning programs offered by the SoftwareONE Academy across a number of countries and regions in LATAM and NORAM.

Externally you will be working closely with external partners such as Education Charities, Universities, Community Colleges and Government representatives of talent funding. Internally you will work with stakeholders at every level to foster relationships, understand business requirements for talent within work force planning and then facilitate the journey of our young learners as they progress through the Academy from intake to profitability. You will work closely with the global Academy team, currently in 11 countries, and report to the Global Head of the SoftwareONE Academy.

The goal is to ensure every program is delivered successfully and add the highest possible value to the organization.

**Responsibilities**:
**External providers/stakeholder management**
- Research and familiarize yourself with any local/regional Government laws on running education outreach programs, ensuring compliance with any funding initiatives.
- Form partnerships with local education institutes and/or charities as necessary to select and onboard learners into the SoftwareONE Academy, in line with business needs
- Manage external training providers involved in delivering training to SoftwareONE Academy learners

**Internal stakeholder management**
- Become a business partner within your region, and for your allocated Service line or practice, facilitating and leading conversations on work force planning to meet the needs of the business and pipeline of opportunity
- Work with the global SoftwareONE Academy team in other regions to ensure consistency of the program
- Work with Instructional Designers and Global Curriculum Lead on any adaptations/iterations on our curriculum to meet the needs of the business

**Running Academy cohorts**
- Manage the planning, development, delivery, and monitoring of learner activity whilst engaged in the Academy program
- Provide academic and pastoral support to all Academy Associates and/or Apprentices (learners in the program), you are their first point of contact
- Monitor learners’ attendance, engagement and achievement, maintaining accurate records for reporting
- Take an active role in the induction and onboarding of Academy Associates and Apprentices (ONEStart)
- Facilitate/run training sessions as needed within the Academy curriculum, especially Core Consulting Skills (VILT) and Business Essentials (facilitated online learning)
- Build and maintain relationships with our learners beyond their Academy journey - managing and facilitating ongoing interactions within our Academy Alumni community

What we need to see from you:

- A strong L&D and instructional design background
- Fluency in English and Spanish a must, with Portuguese desired.
- Strong relationship management, able to navigate a complex internal landscape with multiple stakeholders and form strong relationships externally with Education institutes, Charities and Government representatives as needed.
- Strong organizational and administrative ability in order to monitor student attendance, engagement and achievement.
- Knowledge of, or experience in, project management principles
- Interest in, or knowledge of, local/regional government funding for educational outreach, including apprenticeship schemes.

**What we have to offer you**
- The possibilities to change a change for many people
- Obviously, the best team ever
- Lived corporate values for an appreciative and supportive working atmosphere
- Flexible working hours
- Quarterly bonus scheme
- Modern technical equipment for flexible and location-independent working
- An employee share and recommendation program
- Depending on the country you are located, additional benefits might apply

Here at SoftwareONE, we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box - and we can’t wait to hear your new ideas. If you would like to read on our Academy, check out our Landing Page.