Director, Product Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Product Management

Overview:
The Cyber and Intelligence Solutions (C&I) team is responsible for product management and innovative product development of products and services to address the evolving risk & cyber security needs of all of MasterCard’s various customer segments. The C&I team was established with the responsibility to safeguard all aspects of safety and security in payments and have made great strides with new products, services and standards, positively impacting all aspects of our current and future payment eco-system.

Ekata, a Mastercard company, is the global standard in identity verification, providing businesses worldwide the ability to link any digital transaction to the human behind it. Our Ekata Identity Engine, the first and only of its kind, uses complex machine learning to combine features derived from the billions of transactions within our proprietary network and the data from our graph to deliver industry-leading risk assessment solutions.

Job Overview:
Ekata’s Director of Product Management is a key part of the LAC regional product team. You will own:

- Developing product strategy and roadmaps to execute to ensure maximum penetration of market segments.
- Manage and maintain existing product lines on an on-going basis
- Conduct business case and opportunity assessments on new product synergies and concepts.
- Through a strong POV and market research, provide design specifications for product enhancements to Product Development.
- Define business and technical requirements and manage the relationship of technical and sales resources

Major Accountabilities:

- Engage in idea generation, concept validation, business case development, and financial modeling and planning
- Execute business plans to increase adoption and revenue on existing and synergy products
- Monitor, track and report product performance and work with the go-to-market functions to provide market-specific feedback for continuous product improvement
- Coordinate with customer teams, customers, and third parties to develop product strategies and possible enhancements of existing product offerings
- Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets
- Enhance the development and design of product-marketing strategies from product decision through the product lifecycle

Knowledge / Experience:

- Prior related work experience
- Extensive experience in product development, ideally in SaaS products
- Strong written and verbal communication skills; ability to communicate your vision and roadmap effectively to a wide variety of stakeholders
- Entrepreneurial attitude and self-starter, excels in ambiguity
- Strong analytical skills, problem solver with the ability to take thoughtful risks
- Must have strong business/market/financial analysis and project management skills

Skills/ Abilities:

- Ability to interact, manage, negotiate, and coordinate effectively with internal and external business stakeholders
- Business acumen with the ability to provide solutions that drive positive results to the customer and MasterCard
- Self-motivated with a proven track record of delivering success while operating within a team
- Bachelor’s degree in business administration or related
- MBA is a plus
- Portuguese, Spanish and English requirement

Work Conditions: Some travel required

IdentitySolutions #C&I

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.