Regional Technical Manager L G4s Secure Solutions Sa

Location: KwaZulu Natal | Salary: 1 - 1 | Posted: 4 Apr 2025 | Closes: 11 Apr 2025 | Job Type: Full Time and Permanent | Business Unit: South Africa - Secure Solutions | Region / Division: Sub-Saharan Africa | Reference: Regional Technical Manager; KwaZulu Natal

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

**JOB INTRODUCTION**: Vacancy: Regional Technical Manager
G4S Secure Solutions (SA), a leading global integrated security solutions company has a vacancy for a Regional Technical Manager based in KwaZulu Natal,reporting to the National Operations Manager.The Regional Technical Manager is responsible for managing technology for the East Coast Region, which includes but not limited to; ad-hoc and routine maintenance, installation projects and sales & profitability.

The position requires at least 5 years management experience within a related industry; preference will be given to individuals with Electronic Security Services Management experience.

**ROLE RESPONSIBILITY**:
**Effective management of the technology contract financial performance**
- Manage profitability of contracts with a focus on maintenance, sustainability, cost effectiveness and labour.
- Initiate cost saving model and controls
Gross Margin Management
- Overheads control
- Contract profitability
- Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.
- Existing Revenue Growth
Manage the contract cash flow and oversight of invoice documentation and accuracy of information

**Effective management of staff**
- Effective Organisation
- Staff turnover analysis, proper allocation of staff to work flow and job requirements.
- Liaison with sub-contractors re installation requirements
- Development
- Succession Planning and Employment Equity
- Attendance of subordinates at scheduled training interventions, meeting of employment equity goals, succession planning.
- Staff motivation levels
- Ensuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary.
- Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
- Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.

**Effective management of operations**
- Managing the Maintenance/Project process flow and activities that has a direct/indirect impact on the outcome and success of contract
- Client retention and customer service levels
- Ensuring that all required formal customer meeting are scheduled, attended and minuted.
- Maintenance of positive customer relationships
- Quality Management/Ops Process management - adherence to quality standard
- Conduct and oversee quality controls and inspections (including sub contractors)
- Shared Best Practice
- Specific examples of implementation of BP from other regions

**Effective management of business development function**
- New business development
- Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.
- Competitors evaluations
- Demonstrate a thorough understanding of the competitor environment faced by the region.

**THE IDEAL CANDIDATE**:

- Electronic Security Services Management (3yrs - Management or similar)
- Basic understanding and working knowlegdge of:
Database implementation - Microsoft SQL and Interbase/Firebird
- Extensive experience and good understanding w.r.t. implementation of the following systems:

- CCTV
- Access Control
- Alarm Systems
- Experience in Sales of Corporate (Large) Projects
- Control Room Service experience
- Financial Management
- **Software Knowledge Level**
- Broad knowledge of Time and Attendance
- Broad knowledge of Access Control
- Broad knowledge of CCTV
- Strong knowledge base on communication protocols i.e. TCP/IP
- **Hardware Knowledge Level**
- Time and Attendance hardware
- Access Control Hardware
- CCTV
- Alarms
- Electric Fencing
- Gate Motors
- Intercoms
- PA Systems
- Strong knowledge base on communication protocol wiring i.e. CAT5

**Knowledge**

**Skills**

**Attributes**
- South African security legislation
- G4S Operational Policy and procedures
- G4S HR Policy and procedures
- Health and Safety legislation
- Leading people
- Managing professionally
- Managing Conflict
- Communication (Written and Verbal)
- Negotiation
- Computer literacy
- Basic financial skills
- Risk identification
- Driving change
- Customer Thinking
- Delivering objectives
Awareness of the market environment
- Delivering strategy**ABOUT THE COMPANY**:
G4S operates in over 30 countries in Africa and employs over 105 000 people on the continent.

At G4S South Africa, our vision is to be recognised as the leader in providing security solutions. We therefore endeavour