QA Lead

Hogarth Worldwide is the world's leading creative content production company. Born to make the best work brilliantly, we combine craft, insight and technology to bring creative work to life for many of the world's most famous brands.

**Diversity & Inclusion**

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

**A Hybrid working model**

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.

**What does **a Quality Assurance Lead **do at Hogarth?**

The Quality Assurance (QA) Lead will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the Hogarth's products and/or development processes.

**Key Areas of Responsibility**

**Supervisory Responsibilities**:

- Hires and trains quality assurance staff.
- Oversees the daily workflow and schedules of the department.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with Hogarth policy.

**Duties/Responsibilities**:

- Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
- Identifies and sets appropriate quality standards and parameters for products.
- Communicates quality standards and parameters to QA team, Development team, and other appropriate staff.
- Coordinates product testing processes.
- Participates/Coordinates product testing.
- Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
- Reviews client, customer, and user feedback.
- Leads P&D related initiatives towards automation and AI utilization in testing routines.
- Report & contribute ways-of-work, tools and processes within the global QA Tribe and leadership.
- Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
- Performs other duties as assigned.

**Reporting lines and key stakeholders**

This role reports to the Technology Director.

You will work closely with the global QA lead and delivery teams.

The QA Lead sits on the leadership team, covering BRAZIL offices, The QA Lead is accountable for all of the QA analysts team members based across the Brazil Office.

**Requirements**:
**Technical Skills**
- Fluency in English language.
- Proficient with testing & administrative tools, such as: Jira, GitHub, XRay, TestRail, Browser Stack, Percy, Jenkins, Selenium, Autify, among others.
- BSc/BA in business, engineering, or a similar field.
- Certification of QC is an advantage.
- Three-to-five years of experience as a QA manager or other relevant role.
- Complete knowledge of methodologies of QA.
- Data analysis and statistical skills.
- MS Office and database skills.

**Soft Skills**
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Detail-oriented.

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