Aliexpress-logistics Operations-são Paulo, Brazil
Há 2 dias
**Basic Infomation**
Department:
Alibaba Group
Degree:
Bachelor
Work Experience:
3 year
Job Requirements: 1. Local Logistics Network Development and Management -Responsible for the selection, negotiation, contract management, and operational optimization of logistics service providers (e.g., couriers, last-mile delivery, warehouse providers) for AliExpress in Brazil. -Build an efficient and cost-effective delivery network to ensure timely logistics coverage across core and remote areas in Brazil. -Monitor KPIs of logistics providers (delivery success rate, transit time, damage rate, complaint rate), and drive continuous improvement. 2. Warehouse and Distribution Operations Optimization -Manage local warehouses (owned or 3PL partners), optimizing inventory turnover, sorting efficiency, and outbound speed. -Develop local delivery strategies including standard shipping, express delivery, and reverse logistics (returns and exchanges). -Optimize delivery routes to reduce logistics costs and enhance user experience. 3. Logistics Product and User Growth Support -Design logistics service solutions for the Brazilian market (e.g., free shipping, guaranteed delivery times) to improve user conversion and repeat purchase rates. -Collaborate with the local AliExpress sales team to develop logistics support plans for major promotional events. -Analyze user feedback on logistics experience and drive improvements in logistics services and internal processes. 4. Cost Control and Data Analysis -Regularly analyze logistics cost structures (transportation, warehousing, last-mile delivery), and develop strategies for cost reduction and efficiency improvement. -Use data monitoring (e.g., order fulfillment time, error rate) to identify issues and drive improvements. 5. Cross-functional Collaboration -Work closely with local business, customer service, and product teams in Brazil to resolve logistics-related issues.
职位要求： 1. 本地物流网络建设与管理 - 负责AliExpress在巴西的物流服务商（如快递、最后一公里配送、仓库服务商）的筛选、谈判、合同管理及运营优化。 - 建立高效且经济的配送网络，确保覆盖巴西核心城市及偏远地区的物流时效。 - 监控物流服务商KPI（妥投率、时效、破损率、客诉率），推动持续改进。 2. 仓配运营优化 - 管理本地仓库（如自营仓或3PL合作仓），优化库存周转、分拣效率及出库时效。 - 制定本地配送策略，包括标准配送、加急配送、逆向物流（退换货）。 - 优化配送路径以降低物流成本并提升用户体验。 3. 物流产品与用户增长支持 - 设计巴西市场的物流服务方案（如免费配送、时效承诺），提升用户转化和复购率。 - 与AE本地平台销售团队协作，针对大促制定物流保障方案。 - 分析用户物流体验反馈，推动物流服务商和内部流程优化。 4. 成本控制与数据分析 - 定期分析物流成本结构（运输、仓储、末端配送），制定降本增效策略。 - 通过数据监控（如订单履约时效、异常率）发现问题并推动改进。 5. 跨团队协作 - 与巴西本地业务、客服、产品团队紧密配合，解决物流异常问题。 - 对接平台技术团队，优化物流系统。
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