Relationship Manager

2 semanas atrás

Sao Paulo, Brasil RELX Tempo inteiro

Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus.

Identifies, develops and typically closes new sales opportunities

Creates demand for the organization's products and services by raising their profile with customers

Achieves revenue targets by increasing revenue spend per account

May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies

Responsibilities are within the Account/Relationship Management Function as a generalist or in a combination of Disciplines General Profile Manages accounts in / sells within a large domestic territory or small multi-country territory

Plans own territory or account approach and manages own resources Works with complex or large territory/account, products/services, sales or account management processes; may serve as team lead Manages accounts in a large domestic or small multi-country territory

Recommended Skills Functional Knowledge:
Recognized internally as an expert in an aspect of business, financials, products/services, the market and the needs of assigned accounts

Business Expertise:
Interprets internal/external business issues and translating them into changes in own activities to react to these business issues Leadership:
Typically leads a small sales team but without supervisory authority

Problem Solving:
Exercises judgment based on the analysis of multiple sources of information

Impact:
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills:
Solving bigger and more diverse requests/problems for a client

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