Ops - Service Support Advisor

1 semana atrás

Embu das Artes, Brasil MR do Brasil Industria Mecanica Ltda Tempo inteiro

At the world market leader in energy technology, you will contribute to keeping the energy supply stable in the future. With our intelligent digital and analogue solutions, you will help shape the implementation of the energy transition. In a global team of 4.800 committed colleagues, which is characterised by the unique cohesion of our family-run group of companies. Reinhausen - where Power meets Passion.

For our location Embu das Artes, Sao Paulo we are looking for you as:
**OPS - SERVICE SUPPORT ADVISOR***:
**What challenges can you expect?**:

- Advising transformer repair shops and end customers / operators regarding all technical inquiries relating to the MR product range.
- Provide designated end customers / operators with after-sales technical support and troubleshooting of equipment that is in service such as tap changers, electromechanical drives, voltage regulators, and monitoring sensors for transformer monitoring
- Providing support to Project Managers on field activities such as collecting information for bids and quotations, analyzing feasibility for product upgrades or replacements, supporting installation and/or commissioning for equipment in the MR product range.
- Compiling, analyzing (technically and commercially) and sending offers and order confirmations for products, components, parts and services for designated end customers / operators.
- Coordinating schedules and monitoring progress during processing / commissioning / field service.
- Assisting with and / or managing internal and intra-divisional projects.

**What do we expect from you?**:

- Engineering degree or master technician in Electrical, Electromechanical or Electronics area.
- Experience in manufacturing or similar environment.
- Knowledge of control and automation products in electrical transmission industry such as Transformer Monitors, Voltage Controllers and Load Tap Changers is preferred.

**Do you know someone who might fit?**:

- Recommend job

**Mary Morgado**:

- Ansprechpartner Berufserfahrene / Contact Person Experienced Professionals

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