Senior Manager, Learning

**About the **Opportunity**

The People & Culture team manages the entire employee lifecycle from attraction to onboarding, from developing and promotion to separation. Our goal is to curate and shape systems for B Lab so that our teammates can do their best work, and be their most authentic, best selves at work. We lead the intentional integration of our inclusive ways of working including (a) ownership culture; (b) supportive leadership; (c) feedback culture; (d) productive meetings; (e) remote work; so staff are able and equipped to make decisions within their scope as well as advance the strategy and objectives of the B Lab Global Network. The People & Culture team has developed 4 main branches of work: Talent, Strategy & Experience, People Systems Operations, and Learning & Development.

The Sr. Manager, Learning & Development will lead the newly-forming Learning & Development team. They will be tasked with building out this function to support key talent management strategies for a high performing organization in alignment with B Lab's mission, values, culture and strategic priorities. This position facilitates organizational initiatives across the organization that enhance our team capacity, identifies and develops best practice standards, provides ongoing assessment and diagnostics that uncover trends, insights, organizational issues/needs. Further, the role is accountable for designing and delivering learning solutions with the goal of improving organizational performance. Learning and development is a critical component of a fulfilling employee experience, therefore this position shares an advisory role for many of the major functions on the People & Culture team (Talent, Strategy and Experience, People System Operations). This role will also help B Lab build and stretch our asynchronous work muscles as we transition to an intentionally remote-first environment.

**Core **Responsibilities**

**Learning and Development Strategy [50%]**
- Development of the global learning and organization development strategy, defining the perspective, methodologies, and practices for B Lab's approach to organizational development
- Work with other functions on the People & Operations teams to support building out learning objectives for leaders and staff
- Guide organizational leadership in identifying needs and proposing learning solutions, ensuring alignment with company learning strategy and strategic business imperatives.
- Link learning objectives to performance management systems
- Management and strategy of B Lab's Learning Management System, Thinkific. Including: working with and training functional team leads using it for departmental specific purposes, advising on expansion of use, etc
- Develop and report on metrics to help determine if goals are met and pulse the health and growth of the Learning and Development function.

**Facilitation and Coordination [30%]**
- Lead the coordination of regular business learning communications, ensure the sharing of suggestions for improving learning processes are updated to enhance the learning experience
- Facilitation of learning initiatives using a variety of approaches including blended learning using digital earning programs and virtually delivered events, as well as experiential approaches such as action learning, action inquiry, immersive simulations, large group events to support business objectives.
- Manage B Lab's Onboarding education initiatives, ensuring learning objectives, established metrics to measure objectives and progress and a system for process improvements

**Management of others, Circle (committee) Management [20%]**
- This role will hold management responsibilities with the idea to settle into the role and then manage another team member
- This role also has accountability to coordinate with other department specific training managers to create continuity, standards and transparency.

**About you**

Experience
- 8+ years of progressive experience in learning & development roles (with a minimum of 3 years in a management process and or people role)
- 3-5 years of experience in a organizational management role managing people and impact processes
- Previous experience working in multinational companies (nonprofits or charities)
- Previous experience working in an organization with a globally dispersed and diverse team

Acumen/Role Competencies
- **Creator & strategist** - proven ability to develop & implement learning programs based on team needs and organizational goals
- **Inclusive educator** - track record of approaching learning through a lens of Justice, Equity, Diversity & Inclusion (JEDI)
- **Clear communicator**:

- excellent written & verbal communication
- **Tech savvy** - Learning Development Systems expertise & internal HR Tech stack experience (Google suite, slack, asana, HRIS and ATS systems)
- **Full-cycle thinker**:

- demonstrated ability to identify needs, develop & implement strategies, assess the success of a program or in