Head of Live Casino

Overview:
Welcome to the Games Global world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby.

We are on the lookout for a Head of Live Casino to join our Revenue division. This role is responsible for the generation of increased revenue across the Games Global customer base. This includes maximising revenues from existing customers. The role also exists to continually review business development opportunities and manage customers in the most effective way possible

What’s in it for you? We offer a comprehensive package including a competitive salary, top of the range benefits, discretionary bonus scheme, annual pay reviews, constant learning through the Games Global university, wellbeing initiatives and office spaces you’ll thrive in

Not based in the location of this role. Don’t Stress, depending on the role Games Global offers A* relocation packages. Please speak to the recruitment team for further information.

**Responsibilities**:

- Managing a team of SPMs / PMs to achieve and exceed revenue target delivery, sharing knowledge and developing operational plans to support and track these targets
- Accountable for team performance as well as delivering and exceeding personal targets
- Monitor target progress, evaluate gaps, put strategies in place to ensure deadlines are met and keep internal stakeholders updated
- Promotes and champions company values across all departments that the role interacts with
- Solid understanding of commercial implications when entering into, sometimes complex, negotiations and the ability to execute them without support
- Supports team with negotiations and ROI
- ROI positive, with a deep understanding of our customers businesses and industry as a whole
- Establishes operational objectives/plans and delegates to the team with overall management of day-to-day operations
- Define strategic levers at operator level, market and group level
- Support the team to identify and prioritise strategic levers
- Strategic planning and coordination with Revenue Director to agree consensus for prioritization of delivery from internal stakeholders
- Identifying opportunities and building/executing strategies to deliver revenue growth from existing customers and new customers across all markets.
- Act as the senior point of contact for customers, developing long term strategic relationships (both commercial and product related)
- Mentoring and training Senior Partnership Managers and Partnership Managers in complex commercial, regulatory and legal matters.
- Be responsible for winning and retaining customers.
- Responsible for financial performance tracking, budgeting and forecasting
- Preparing business plans, reports and statistics as required.
- Maintaining working knowledge of competitors and industry trends.

Qualifications:
Knowledge

Essential or Desirable

Experience of managing a high performing team

Essential

Experience in complex commercial negotiations

Essential

Deep understanding of the egaming industry

Essential

Live casino expert

Essential

Previous experience working in a target driven environment

Essential

Strong strategic and customer focus with a clear understanding of the wider issues impacting key markets, both existing and near horizon.

Essential

Proven track record of creating and building on personal relationships.

Essential

Proven team management capabilities.

Essential

Analytical with the ability to think strategically.

Essential

Experience/Qualification

Essential or Desirable

10+ years’ experience within the e-gaming industry

Desirable

Possess an extensive network of senior decision makers throughout the iGaming industry, including business owners, C-Level executives, Operator Casino Managers, industry service providers and regulators.

Essential

An in-depth understanding of the online casino product, commercial, regulatory and jurisdictional landscape.

Essential