IT Support Analyst

Há 2 dias

Serra, Brasil Trustly Tempo inteiro

Founded in 2008, Trustly is the global leader in Open Banking Payments, and the U.S. is Trustly’s fastest-growing market. Today we serve 10,000 merchants, connecting them with over 650 million consumers and 7,600 banks in over 30 countries. In 2021, we processed over $20 billion in transaction volume in our global network.

Our digital account-to-account platform redefines the speed, simplicity, and security of payments. Consumers pay for purchases by simply signing into their bank accounts, bypassing the card networks, and never leaving a merchant’s site or app - no credit card numbers or separate account setup necessary. With offices in Vitoria, Brazil, Silicon Valley in the US, and global headquarters in Stockholm, Sweden, we are a culturally diverse team. Across Brazil, we have embraced remote work from home policy.

At Trustly, we believe that inclusion and diversity are essential foundations for building a fair and equitable society. We do not discriminate based on race, religion, ancestry, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, or disability status. Our main goal is to provide a fair, welcoming, diverse environment with opportunities for all collaborators. The stages of our selection process take place online and without distinction of any kind.

It’s a great time to join Trustly as the Americas team is growing fast. If you thrive in an entrepreneurially-minded, fast-paced, casual, professional, positive, and rewarding work environment, check us out

**About the role**:
Internal IT is responsible for all IT infrastructure and software to support Trustly operations.

**What you'll do**:

- Answer final user’s requests.
- Prepare and conduct Onboarding process for new hires.
- Update equipment inventory.
- Send / receive equipment to repair.
- Grant / revoke access.
- Basic development.
- Maintain local infrastructure.
- Happily support final users on their requests.
- Supporting servers and tools in use
- All user equipment procurement and management
- Office physical infrastructure
- Access Management
- Security Management
- Onboarding Processes
- Support team questions / requests

**Who you are**:

- Graduation in IT related areas completed or in progress.
- Advanced English skills.
- Previous experience as IT Support Analyst.

**Our perks and benefits**:

- Bradesco health and dental plan, for you and your dependents, with no co-payment cos
- Sulamérica life insurance with differentiated coverage
- Meal voucher and supermarket voucher
- Gympass - Platform that gives access to spaces for physical activities and online classes
- Online labor gymnastics
- Trustly Club - Discount at educational institutions and partner stores
- Monthly happy hours with iFood coupon - We hire a band to do an exclusive show for us
- English Program - Here you have space to develop your English, and you can choose an Online Platform or English Classes in company
- Extended maternity and paternity leave
- Flexible hours/Home Office - our culture is remote-first You can work in every city in Brazil
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats Spoiler alert: Equipment can be purchased by you according to internal criteria
- Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPI's.
LIRemote

  • Trilingual Technical Support Analyst

    4 semanas atrás

    Serra, Brasil InvGate Tempo inteiro

    InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team. Some of the role's responsibilities...

  • IT Field Support

    Há 6 dias

    Serra, Brasil SBM Offshore Tempo inteiro

    **Req Id**:9839**Job Family**:IT**Location**:Vitória, BR, 29043-285**Energy is a fundamental basic need of our society. Fossil fuels, including oil, are an essential source of energy and will remain so until renewable energies have the capacity to meet the growing demand for energy.** **Nearly 5,000 SBMers globally are proud to design, build and operate...

  • Senior Player Support Specialist

    2 semanas atrás

    Serra, Brasil Bring It On Tempo inteiro

    Bring It On is creating the next generation of skill games. We deliver games that people enjoy for many years while earning money by playing excellently! Skill is the most exciting category in the games industry that enjoys rapid growth and immense opportunities. In our culture, everyone has maximum impact, which means you will get the autonomy you deserve...

  • Sales Operations Analyst

    2 semanas atrás

    Serra, Brasil Canonical Tempo inteiro

    Join to apply for the Sales Operations Analyst role at Canonical 12 hours ago Be among the first 25 applicants Join to apply for the Sales Operations Analyst role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough...

  • Procure To Pay Business Analyst

    2 semanas atrás

    Serra, Brasil Staffed Tempo inteiro

    OverviewWe are looking for a skilled Procure to Pay (P2P) Business Analyst with expertise in Coupa to optimize procurement and payment processes, aligning them with business objectives.ResponsibilitiesImplement and optimize Coupa's Procure to Pay processes.Provide expertise in Coupa modules (Procure to Pay, Sourcing, Contracting, Supplier...

  • IT Recruiters

    2 semanas atrás

    Serra, Brasil VTRAC Consulting Corporation Tempo inteiro

    Overview Since inception in 1993, VTRAC has been a prime Staffing and Consulting organization with 3 cotenants in Canada and in the U.S. VTRAC has been operated by a very dedicated, quality driven, smart and hardworking team members, who believe in making a positive impact in the community by specialization and having a close and honest relationship with all...

  • Procure to Pay Business Analyst

    2 semanas atrás

    Serra, Brasil Staffed Tempo inteiro

    Overview We are looking for a skilled Procure to Pay (P2P) Business Analyst with expertise in Coupa to optimize procurement and payment processes, aligning them with business objectives. Responsibilities Implement and optimize Coupa’s Procure to Pay processes. Provide expertise in Coupa modules (Procure to Pay, Sourcing, Contracting, Supplier Management)....

  • Data Analyst

    2 semanas atrás

    Serra, Brasil BairesDev Tempo inteiro

    Data Analyst - Growth Marketing - Remote Work Join to apply for the Data Analyst - Growth Marketing - Remote Work role at BairesDev At BairesDev, we've been leading technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's...

  • Calypso Technical Analyst

    2 semanas atrás

    Serra, Brasil Exadel open positions Tempo inteiro

    We are seeking an experienced Calypso Technical Analyst to join our Financial Services team. This role requires strong technical skills in Calypso development, API integration, and support, with a focus on trade lifecycle management. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and...

  • Security & Grc Analyst

    Há 2 dias

    Serra, Brasil Trustly Tempo inteiro

    **WHO WE ARE** - Founded in 2008, Trustly is the global leader in Open Banking Payments, and the U.S. is Trustly’s fastest-growing market. Today we serve 10,000 merchants, connecting them with over 650 million consumers and 7,600 banks in over 30 countries. In 2021, we processed over $20 billion in transaction volume in our global network. Our digital...