Junior Cpg Coach

**JOIN US We seek a Junior CPG Coach to join our team, based in Brazil**

With more than 30 years of customer-centricity at the heart of everything we do, **Symphony**AI** Retail | CPG** helps business leaders, and their teams, identify, activate and realise efficient and effective opportunities for profitable growth in today’s highly competitive omni-channel environment.

We provide the industry’s only truly integrated AI-enabled solutions, tailored for the nuances and volume of FMCG/Grocery retail.

Our outstanding team of seasoned retail and CPG experts and a strong global partner ecosystem help us serve more than 1,200 organizations worldwide - including half of the world’s top 30 grocery retailers and all of the top 25 global CPG manufacturers

**Symphony**AI** Retail | CPG’s** innovations span the retail value chain, providing actionable insights that drive improved performance and CPG collaboration - and ultimately, revenue and margin growth.

**WHAT WILL YOU BE DOING?**

Reporting to the CMS Manager, this is a great opportunity to work with some of the largest retailers, CPGs and household panels in the Brazilian market. You will be working with the client team as the insight champion, working with brand managers, category management and sales managers on a daily basis. Your support will include utilizing and maintaining/supporting Symphony RetailAI CMS solution. The ability to generate insights and partner with the retailer and CPGs to drive value from those insights is vital to the success of the role. This person must be a proficient communicator who can work independently or with groups to achieve optimal performance.

We're looking for passionate people who are creative problem solvers, analytically curious, and who know how to identify insights and transform them into action. We have a team culture that encourages innovation, expects a high level of ownership, and enjoys what we do
You will be working either at client site or remotely.

**KEY ACTIVITIES**
- Develop a strong understanding of Symphony Category Management Suite (CMS) and the interaction with other reporting tools, Assortment and Planogram software, CRM, promotions, Customer Decision Tree
- Strong understanding of Household Panels analysis and metrics
- Support all identified customer strategies as defined by client
- Input, track and insure fulfilment of client project requests, such as category review processes, product and customer clustering
- Assist in team and user training as needed
- Devise analytical approaches that leverage CMS capabilities to interpret and assemble data to develop actionable solutions, make recommendations and create action plans
- Research and resolve data or technical issues for the retail client as needed
- Manage workflow for Managers and Associate Managers of Category insights
- Participate in development of Best Practices, training, and reference materials
- Contribute to quality control and validation of all reporting and troubleshooting data and software issues as needed
- Actively participate in and assist with preparations for team and client meetings as requested
- Support, train and coach client and CPG commercial managers with Customer Insights for better planning and negotiations

**WHAT WILL YOU BRING?**
- 6-7 Years relevant experience in retail or CPG industry related roles
- Fluent in Portuguese, with some knowledge of English required
- Ability to develop productive and professional client relationships
- Excellent communications skills
- Must be detail and quality oriented
- High technical knowledge of Microsoft Excel (high proficiency required), Word, and PowerPoint

***WHY US?**
- We have a start-up spirit within a large and growing international company
- Exciting technology including Artificial Intelligence
- Communication, Innovation and Collaboration are among our watchwords
- We will support and explore your ideas: if you can do it better, we want you to show us
- Our teams comprise incredibly talented and passionate people who love what they do
- We will support your career growth and development
- Generous benefits including flexible working, private healthcare, company contribution to pension, wellbeing / fitness reimbursement scheme, social and charity activities, generous holiday entitlement, your birthday off and lots more

**WHAT ELSE DO YOU NEED TO KNOW?**
- Location - home based
- Attractive annual salary, bonus and generous benefits

LI-DC1 #LI-REMOTE