Business Process Analyst

Há 2 dias

Sao Paulo, Brasil ACI Worldwide Tempo inteiro

**Join Us as We Make Possibilities Happen**

If you’ve ever used an ATM, paid a bill through your phone, sent money to a friend or shopped online, chances are your transaction was safeguarded and processed using our software. Now it’s your turn to serve the payment needs of organizations and people the world over.

As an **Business Process Analyst **in **São Paulo, Brazil **you will join a diverse, passionate team, dedicated to making possibilities happen in the payments industry

**Job Summary**:
Assists with the implementation of process improvement initiatives (such as Six Sigma). Diagrams existing processes. Helps to organize and facilitates cross-functional project teams. Assist with metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collect data to identify root cause of problems. Measure performance against process requirements. Suggest improvement ideas to performance shortfalls. May assist in developing, delivering presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicate team progress.

**Responsibilities**:

- Develops communication to support the strategies of the organization. Works with the appropriate parties within the Business Unit to deliver.
- Documents and assists with compiling process needs analysis and communication of process improvements.
- Assists with the development and distribution of Process Improvement and Root Cause Analysis Frameworks. This includes documentation, templates, standards, guidelines and communication roll-out plans for new processes, tools, reporting, and tracking Return on Investment of Process Improvement and RCA initiatives.
- Monitors and reports on the ongoing process improvement implementations.
- Gathers the development environment requirements for projects and enhancements to existing systems.
- Reviews system performance for process improvement initiatives.
- Perform other duties as assigned.
- Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
- Understands and complies with Risk Management program requirements including identification of risks, key controls, and control testing as applicable to their responsibilities.

**Knowledge, Skills and Experience required for the job**:

- Bachelor’s degree in Business Administration, Industrial Engineering, Communications, English, Marketing or equivalent experience.
- 0-3 years’ experience supporting Sales teams.
- Good oral presentation and written communication skills.

**Intermediate Excel **, Power Point, Word, Graphics for development of process and communication materials.

**Preferred Knowledge, Skills and Experience needed for the job**:

- Knowledge of ACI products and software is a plus.

LI-GN1

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