Sales Administration Analyst

Requisition ID: 41354
- Job Location(s): Osasco, BR

Danfoss is seeking an enthusiastic **Sales Administration Analyst** to establish and maintain good relationships with customers on behalf of the company, taking full responsibility for each assigned customer account. The analyst will ensure that all customer requirements and needs are fully met while maintaining the company's vision and mission. Extreme tact, sensitivity, and professionalism are required, as there will be daily contact with customers and a direct influence on their satisfaction.

**Responsibilities**:
Responsibilities for this position include but are not limited to the following.
- Responsibilities for this position include but are not limited to the following.
- Management and control of sales orders.
- Perform analysis with the planning team to contribute to the management of backorder items.
- Interaction with other departments (Fulfillment, Logistics, Finance, Production)
- Compliance with internal rules and policies.
- Commission registration.
- Registration of prices and discounts.
- Forecast control for Key Accounts.
- Support for representatives, distributors, and salesman.
- Act in solving problems related to internal processes and customers’ requirements.

**Background & Skills**:

- Degree in Business Administration or other related areas.
- English intermediary level
- **Spanish advanced (mandatory) - support Argentina’ Customer**:

- +3 years of experience in Customer Service.
- Knowledge of business processes.
- Knowledge in SAP or similar systems
- Knowledge in CRM system

**Danfoss - Engineering Tomorrow**:
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off
- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.