Product Education Manager

1 semana atrás

Porto Alegre, Brasil Azion Technologies Tempo inteiro

Have you ever thought About be part of a high-tech global company,With extremely qualified teams, Capable of delivering fantastic results? Azion is proud of hiring and developing the best talents. As our Product Education Manager you will help in our Education area’s construction process and will be responsible for the Technical Writers’ Team and for the experience of technical content for Azion’s products, promoting the service and building the path for scalable growth for our company.

As a Product Education Manager, you will support the Technical Writers team by helping to create an environment in which they can succeed. They own the delivery of technical writing commitments and are always looking to improve productivity and process. They must also coordinate across departments to accomplish collaborative goals.

We are building our educational area and there is a lot of work to be done.It will be necessary a strong team spirit, sense of virgins and prioritization of demands. Here, you go after the result Are you up for the challenge?

**Requirements**:

- Hire, manage, and support a world-class team of Technical Writers.
- Promote a results-focused approach and work-life balance by helping to balance assignments across the team when workloads are uneven, manage conflicting priorities, and prevent over-resourcing.
- Make sure Technical Writers effectively prioritize high-priority feature release work with other content, experience, and process improvements.
- Help Technical Writers refine their writing skills by spot-checking content and providing editorial feedback.
- Encourage efficient collaboration by defining processes that align with the rest of the product teams, are consistent and efficient, and use GitLab capabilities (like labels) to power process flows and metrics.
- Create practices that encourage keeping documentation up to date and easily discoverable.
- Promote and optimize the experience for documentation contributions.

**Desirable Qualifications**:

- Experience in creating and managing online documentation is a hard requirement for this role.
- Previous experience using Git is a hard requirement for this role.
- Proven experience in managing, mentoring, and training teams of Technical Writers.
- Experience working on production-level documentation.
- Self-motivated and robust organizational skills.
- Substantial written and spoken communication skills.
- Familiarity with Static Site Generators, HTML, CSS.
- Experience with workflows and tooling used by engineering, operations, and product teams.
- Familiarity with Continuous Integration, Containers, Kubernetes, and project management software is a plus.
- Experience engaging with a wide range of stakeholders across a company, its customers, and/or open-source communities.

Azion offers benefits for transport and meals, Health insurance and odontological plan and other benefits. Would you like to work, teach and learn at Azion?

Remembering at Azion All applicants are welcome, regardless of gender, sexual orientation, age, pregnancy, disability, color, country of origin or religion. We believe an inclusive environment contributes to our success and respect is present in all relations.

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