Service Delivery Manager
Há 2 dias
**Purpose of the Role**
The service Delivery Manager is accountable for ensuring service delivery meets the internal business requirements, is delivered on time, and is within budget. They act as a bridge between the Delivery Leadership / Technology Managers and the GTS teams, ensuring that services are delivered efficiently and effectively. The service delivery manager is to ensure that the delivery of services to customers meets or exceeds expectations and is delivered in a cost-effective and efficient manner.
**Key FUNCTIONS AND Responsibilities**
- Developing and implementing service delivery processes and procedures for the respective function.
- Act as a single point of contact, on behalf of the technology teams for the respective function he/she is introduced.
- Managing and coordinating the GTS teams to produce an outcome required for TMF business.
- Monitoring and reporting on service delivery performance
- Identifying and addressing service delivery issues and problems, including service performance for the area.
- Managing and maintaining relationships with customers and stakeholders
- Identifying and implementing improvements to service delivery
- Ensuring compliance with service level agreements and other service delivery requirements
- Managing service delivery budget and resources
- Leading incident management and problem resolution
- Service review for the services he/she delivers
**Make an impact**
Our global presence in more than 80 countries allows you to impact how global and diverse clients do business as well as give back to the global communities we operate in
**Be part of One TMF**
At TMF Group, it’s our people who make us who we are. Our company thrives on entrepreneurial spirit and is full of proactive people who combine enthusiasm with responsibility and accountability.
**A world of opportunity**
Regardless of where you are in your career, TMF Group opens a world of opportunity where you will be part of our team and is supported in your global career journey.
-
Service Delivery Manager
Há 14 horas
Sao Paulo, Brasil TMF Group Tempo inteiro**Purpose of the Role**The service Delivery Manager is accountable for ensuring service delivery meets the internal business requirements, is delivered on time, and is within budget. They act as a bridge between the Delivery Leadership / Technology Managers and the GTS teams, ensuring that services are delivered efficiently and effectively. The service...
-
Service Delivery Manager
2 semanas atrás
Sao Paulo, Brasil GM Financial Tempo inteiroOverview:**Responsibilities**:- Work with relevant Release Manager(s) to ensure defect & bug fixes, non-functional system changes, patches and upgrades are prioritized and planned into block releases and deployed in an efficient and timely manner.- Review all Changes and Releases ready for approval into Pre production and then to Production- Take part in the...
-
Is Service Delivery Manager
4 semanas atrás
Sao Paulo, Brasil ABB Tempo inteiro**IS Service Delivery Manager**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Service Delivery
3 semanas atrás
Sao Paulo, Brasil Novartis Tempo inteiroBR**Service Delivery & Operations Manager**:Brazil**About the role****Commitment to Diversity & Inclusion**:- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._**Role Requirements****Division**Operations**Business Unit**DATA, DIGITAL & IT**Work Location**Sao...
-
Service Delivery Manager
2 semanas atrás
São Paulo, Brasil Cognizant Tempo inteiro**Job Title** Service Delivery Manager **Who We Are** **Job Summary** As a Service Delivery Manager in the Transportation Management domain, you will leverage your expertise in delivery management and system architecture to drive impactful solutions. With a hybrid work model and day shifts you will collaborate with cross-functional teams to enhance...
-
Service Delivery Manager
2 semanas atrás
Sao Paulo, Brasil Decision Group Tempo inteiro**Código**: 9211 **Título da vaga**: Service Delivery Manager **Local**: São Paulo, SP **Nível Profissional**: Sênior **Nível Acadêmico**: Ensino Superior Completo **Áreas de Atuação Profissional**: TI - Projetos **Descrição**: Acts a single point of contact for that regional governance. Owns and creates service delivery and service...
-
Delivery Manager
4 semanas atrás
Sao Paulo, Brasil IT2YOU Tempo inteiroREMOTO, POREM COM IDAS AO CLIENTE QUANDO NECESSÁRIO**INICIO**: ABRIL/MAIOINDETERMINADOEXPERIENCIA COMO DELIVERY MANAGER- SUCESSFACTOR
-
Service Delivery Manager
2 semanas atrás
São Paulo, Brasil Lenovo Tempo inteiroDescription and Requirements Position Overview The Service Delivery Manager (SDM) is a customer-facing leader responsible for ensuring the consistent, high-quality delivery of Lenovo Workplace Services. Acting as the first line of management for service team leaders and coordinators, the SDM ensures that operations run efficiently, service levels are met,...
-
Delivery Manager
3 semanas atrás
Sao Paulo, Brasil VENHA SER #SANGUELARANJA Tempo inteiroA Fcamara está em busca de um(a) Delivery Manager para trabalhar em uma empresa inovadora, que busca os melhores talentos, que motiva a sua criatividade para novas ideias, que visa sempre o bem-estar dos profissionais e o melhor uma empresa humanizada**Responsabilidades e atribuições**Como Delivery Manager você vai acompanhar diversas equipes, em...
-
Cloud Services Delivery Manager
Há 5 dias
Sao Paulo, Brasil SAS Tempo inteiro: **Cloud Services Delivery Manager - Hybrid** **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...