Sales Admin Support Specialist

1 semana atrás

Fortaleza, Brasil Check Point Software Technologies Ltd. Tempo inteiro

**Your Impact & Responsibilities**:

- Responsible for maintaining close relationships with Check Point’s partners and field to insure all sales, service, and billing needs handled properly.
- A focal point on all post-sales, order related issues including order processing
- Training of sales representatives and partners on Check Point’s operations, ordering processes and post sales issues
- Continually learning and developing a working knowledge of all company processes and procedures; understanding and supporting the department policies and procedures
- Analyzing trends and proactive solutions on post sales issues and order related processes
- Project Management of ongoing projects

**Your Knowledge & Skills**:

- Exceptional service orientation & communication skills (written and verbal): Builds strong relationships by focusing on customer needs, developing solutions, and delivering prompt and accurate information. Strong interpersonal skills and the ability to show empathy and creativity in difficult situations.
- Ability to adapt: Able to quickly change priorities and focus based upon the business demands.
- Attention to detail, outstanding follow-through and time management skills: Able to multi-task and complete all duties on time with conflicting priorities.
- Able to make independent decisions in a timely manner and understands business needs and urgency of order fulfillment
- Minimum of 1 year experience in a customer service/sales support environment which includes administration and communication of customer requests
- Must maintain a high energy level and positive attitude when communicating with customers, sales, and co-workers.
- Very good English
- Extended shifts at the end of the quarter (last week of each quarter)
- Full time

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