Account Executive, Microsoft Advertising

Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through the Search and Audience Netoworks on the Microsoft Advertising platform. We are seeking top performing Account Executives with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized search solutions aligning to the client’s advertising needs.

The AE develops and maintains strong customer relationships anchored on connections with C-level executives and Business and Technical Decision Makers in customers’ organizations. The AE develops quality customer plans laying out revenue and customer satisfaction growth strategies. Success is measured by specific success indicators focused on driving adoption, emphazizing customer experience and optimizing opportunities. In conjunction with the Account Manager, the AE develops quality customer plans laying out revenue and customer satisfaction growth strategies. The AE performs their role with execution excellence to drive client success and business results.

**Responsibilities**:

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Shared culture of diversity and respect**: Continue to create deep connections within our communities, focus on increasing representation, retaining, and growing our current team members, while fostering awareness and growth through an inclusive environment.
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Strong customer and partner **Planning**: Develop and maintain high quality, actionable Customer Plans (where applicable) and Joint Business Plans (where applicable). Demonstrate deep understanding of customer needs, challenges/concerns and goals/objectives. Develop a cohesive action plan to address those opportunities. Agreed plan with customer. Review quarterly with management. Lead execution of all agreed Account Plan/JBP action items. Ensures follow-through by all participants.
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Healthy predictable pipeline to deliver quota expectations**: Consistently create high value revenue-generating opportunities for Microsoft. Lead regular, impactful engagements with Microsoft’s key clients. Grow revenue across client portfolio by highlighting missed opportunities using data driven insights with budget decision makers to meet or exceed total quota and grow book relative to market.
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Fluent advocate of the **Microsoft Advertising** and One Microsoft Story**: Educate clients on how new product solutions and features help them to reach their business goals and new markets/targets. Utilize all available readiness materials (inclusive of Marketing materials, Training & other GTM assets) and insights to ensure you are a fluent advocate of the Advertising and One Microsoft story. Develop and demonstrate an intermediate to expert level knowledge of emerging products/features.
**Collaborat**ive and high-performing account team**: Support Account Manager to ensure timely and proactive customer escalations by effectively leveraging internal partner network to resolve day-to-day escalations & revenue blockers. Capture feedback and influence solutions internally. Support the Account Manager with timely and efficient customer transition process (Red Carpet) and operational excellence in change management book of business updates.
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**Qualifications**:**
Job **Require**ments**: Education, Key Experiences, Skills and Knowledge**:

- Minimum 5 years’ online media, Search Engine Marketing Sales, Native or Display and Service experience required
- Bachelor’s degree required; Advanced degree preferred
- Proven track record of exceptional performance, high productivity, communications skills, and meeting deadlines
- Demonstrated ability to consistently meet or exceed revenue goals or targets
- Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
- Effectively navigate through ambiguity and complexities related to client management
- Talented in storytelling and delivering engaging presentations across all levels of leadership
- Ability to navigate customer sales negotiations and technical presentations in person and remotely
- Solid knowledge of the digital advertising industry, trends, customer’s needs, Microsoft’s strategy and how they work together
- Passion for technology as an enabler for company growth
- Languages: English & Portuguese
- Ability to travel up to 30%

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.