Monitoring / Aiops Senior Analyst

Há 4 dias

Guararema, Brasil MARS Tempo inteiro

Service Control Center Senior Analysis role bears responsibility for support, maintenance and monitoring platform tools to match needs and requirements of IT support and development teams, and making recommendation statements about methodologies, tools and procedures of best practices on how to operate and keep the monitoring aligned with new technologies and market trends, as well aligned with Mars Digital Technologies road map.

**What are we looking for?**:

- Technical background as a hands-on analyst in IT area for 5+ years.
- Experience as a senior analyst in Infrastructure monitoring areas
- Strong knowledge on Monitoring tools, like HPOMi, CheckMk, Zabbix
- Solid knowledge of background operations such as NOC (Network Operations Center) for monitoring solutions and preventive KPIs for incidents
- Skills in Shell, Perl or Visual Basic scripting.
- Splunk or other similar Data Analytics / Big Data tool knowledge
- Experience with IAOPs and AI

**What will be your key responsibilities?**:

- The Monitoring and Alerting Senior Analyst is responsible to execute, operate, monitor, and escalate in case of any issue with background procedures and processes related to all alerts & monitoring services.
- The Monitoring and Alerting Senior Analyst will introduce new technologies, such as Artificial Intelligence, Machine Learning, Automation, etc., aiming to improve the predictive capabilities to avoid business operations disruptions and efficiency improvements.
- Responsible to propose, design, implement and operate Alerts & Monitoring services to enable our critical incidents prevention strategy through preventive and predictive KPIs.
- Take the responsibility during outages caused by planned and unplanned events to shut down and start up all background procedures covering all monitoring platforms/capabilities, and alerts events.
- ** Technology Management**:

- ** Knowledge Management**:

- ** Project Management**:

- ** Vendor Management**

**What can you expect from Mars?**:

- Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.

  • Monitoring / Aiops Senior Analyst

    Há 13 horas

    Guararema, Brasil Mars Tempo inteiro

    Service Control Center Senior Analysis role bears responsibility for support, maintenance and monitoring platform tools to match needs and requirements of IT support and development teams, and making recommendation statements about methodologies, tools and procedures of best practices on how to operate and keep the monitoring aligned with new technologies...

  • SAP Cloud Security Senior Analyst

    Há 4 dias

    Guararema, Brasil Mars Tempo inteiro

    Job DescriptionIn addition to the new S/4HANA systems, the Enterprise Digital Core program introduces new cloud systems and technologies for Mars – e.g., SAP BTP, Cloud ALM, SAP Identity Authentication Services (IAS). Reporting to the SAP Security Senior Manager, the SAP Cloud Security Senior Analyst will assist in the definition and execution of the...

  • Business Analyst

    Há 2 dias

    Guararema, Brasil MARS Tempo inteiro

    Job Description **Business Analyst (f/m/x)** in Mars Global Services Location: Warsaw, city centre Department: Supplier Quality Assurance - Fully virtual recruitment experience *_ - The Business Analyst is responsible for creating detailed analysis of business processes, outlining problems and identifying digital opportunities and solutions for the SQA...

  • Business Analyst

    Há 13 horas

    Guararema, Brasil MARS Tempo inteiro

    Job Description**Business Analyst (f/m/x)**in Mars Global ServicesLocation: Warsaw, city centreDepartment: Supplier Quality Assurance- Fully virtual recruitment experience *_- The Business Analyst is responsible for creating detailed analysis of business processes, outlining problems and identifying digital opportunities and solutions for the SQA...

  • Rc Global Product Senior Analyst

    Há 5 horas

    Guararema, Brasil MARS Tempo inteiro

    The Product Senior Analyst main areas of responsibilities: - Global Vendor management - Global Product management for AM region WMS Portfolio **What are we looking for?**: - Good communication, especially in English and interpersonal skills. - Strong analytical and problem-solving skills. - Good business process understanding on FMCG (Fast Moving Consumer...

  • Networks Sr. Analyst

    3 semanas atrás

    Guararema, Brasil MARS Tempo inteiro

    The **Network Service Delivery Sr. Analyst** will identify business requirements and develop project definition, alternative solutions, scope of work and functional network specifications to lead and manage implementation of network projects and improvement plans. As part of this role, will need to participate in external review meetings with the business...

  • Service Sr Analyst

    2 semanas atrás

    Guararema, Brasil MARS Tempo inteiro

    **Product Senior Analyst - Mars Global Services - Guararema, SP**The Product senior Analyst provides functional and technical expertise on the Finance SaaS and Automation as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous...

  • IT Digital Products Senior Analyst

    2 semanas atrás

    Guararema, Brasil MARS Tempo inteiro

    **Royal Canin AM IT Digital Products Senior Analyst - Mars Global Services - can be based in Guararema, Brazil or Saint Charles, US**This position is focusing on the Royal Canin Global & AM Regional Applications team. This role is part of the Global Applications Service Delivery team based in different locations across the globe. This role provides...

  • Sap Platform Senior Architect

    Há 4 dias

    Guararema, Brasil Mars, Incorporated And Its Affiliates Tempo inteiro

    Job Description:We are seeking an experienced and knowledgeable SAP Senior Architect to join our team.The ideal candidate will have a strong background in SAP technologies and a proven track record of designing and implementing complex SAP solutions.As a Senior Architect, you will play a critical role in shaping our SAP landscape, providing technical...

  • Security Assurance

    2 semanas atrás

    Guararema, Brasil Mars Tempo inteiro

    Mars IS Security Governance exists to assess, communicate, and reduce risk to the Business.This requires deep & current expertise in the underlying technology, an up-to-date understanding of the industry & legal mandates, and strong background in securing a global enterprise.**What are we looking for?**:- A solid experience in Information Security, IT audit...