Business Messaging Partnership Manager

**See yourself at Twilio**:
Join the team as our next Business Messaging Partnership Manager

**Who we are & why we're hiring**:
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

**About the job**:
**Responsibilities**:
In this role, you'll:

- Partner with OTT channel partners to accelerate joint GTM motion and channel adoption
- Act as a conduit between OTT channel partners and Twilio teams to drive advanced messaging deployments that transition business messaging from 1-way to conversational flows within Global 2,000 and large to medium sized customers
- Synthesize multiple perspectives (Clients, Developers, Program Managers) and create clear and compelling conversational journeys aimed at solving an end user's problem
- Grow partner referral pipeline to create opportunities for Twilio software sales
- Distill customer best practices and lessons learned from Sales, Marketing, and Product to drive the conversational commerce narrative plus Twilio's Customer Engagement Platform
- Land logos and case studies for advanced messaging channels for both new and existing customers
- Drive leads through the entire sales cycle to deployment, employing a solution-oriented sales methodology with a focus on advanced messaging use cases.
- Cultivate internal relationships across functional areas including Sales, Services, Product, Marketing and Business Development.
- Communicate and Evangelize the successes of advanced messaging to internal stakeholders across various organizations within Twilio

**Qualifications**:
**Required**:

- At least 5+ years of experience selling into Enterprise, with a deep understanding of WhatsApp with a focus on chatbot design and ability to ramp quickly on enterprise SaaS products, as well as new advanced messaging product offerings
- You understand the cloud computing/communications business model and enjoy selling to a technical audience and building mutual trust
- You know how to take ownership, operate autonomously, and have a strong bias for action
- World-class interpersonal and communication skills. You have the ability to effortlessly make complex contractual, technical, and financial details sound simple
- You understand business requirements and can craft a vision for conversational experiences across multiple OTT channels
- Consistent track record of exceeding revenue targets & business objectives
- Experience with building and developing go to market programs that deliver long term revenue growth and customer/partner satisfaction
- Ability to influence and build effective working relationships with all levels of the organization
- Innovative thinker and creative problem solver who is naturally curious

**Desired**:

- BA/BS degree or equivalent required. MBA a plus
- Ideally, you have prior experience successfully selling in an overlay sales model
- Write conversational scripts that are creative, human-centric, helpful & crisp which turn into messages
- Ability to take conversational designs and translate ideas into flowcharts & UI wireframes
- Spanish and Portuguese is desired

**Location**

This role will be based remotely in Brazil.

**What We Offer**:
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

**Twilio thinks big. Do you?**:
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

If this role isn't what you're looking for, please consider other open positions.