Cloud Solution Architect

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**Responsibilities**:
**Understanding Customer/Partner Technical Environment**
- Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry), gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes. Adapts business models, plans, and solutions to insights.
- Acts as the voice of the customer (VOC)/partner by driving new feedback, gaps, blockers, insights, resources, etc. across territories to track, add, and prioritize, using established channels (e.g., UAT/TFT). Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory.

**Architecture Design and Deployment Support**
- Leverages and champions an existing architecture approach to achieve Microsoft's agreed commitments to the customer/partner. Proposes and develops new solutions to scale across multiple customers/partners while demonstrating the business case and presenting alternative scenarios.
- Uncovers, aggregates, and synthesizes data about customer/partner business, complex technical requirements and issues (e.g., involving great length or tenacity to resolve), and various technical strategies being proposed. addresses them with win-win technical architecture(s) and demonstrates and proves the capability and business value of those solutions through design collaboration sessions with the customer/partner.
- Applies broad technical, industry, and enterprise knowledge to architecture projects to meet business and information technology (IT) requirements and resolve identified constraints. shaping and enhancing customers' requirements.
- Leads customer/partner projects that implement technical architecture(s) to enable a breadth of highly advanced and complex solutions. Provides thought leadership for technical architecture design, development, and deployment and supports/drives the customer/partner throughout pre-sales and/or implementation.
- Anticipates, identifies, and removes technical blockers (e.g., changing configurations, sample coding) through regular technical reviews and check ins to accelerate architecture implementations. Anticipates and routes non-technical issues for removal by the appropriate party.
- Adapts methodology and applies governance to identify, communicate, and minimize business and technical risks (e.g. WAF Well-Architected Framework, Enterprise Scale Landing Zone, CAF Cloud Adoption Framework). Defines customer/partner conditions of success, adheres to quality assurance, and calculates risks while designing and/or delivering solutions.

**Trusted Technical Advisor**
- Develops and expands existing impactful relationships with customers and partners, C-level technical decision makers (TDMs), and business stakeholders (to the extent that the customer/partner will call for consultation without being prompted). Provides direction to TDMs and builds the bridge between TDMs and business decision makers (BDMs). Influences partners in technical and architectural areas.
- Creates and sustains constructive tension and trust with customers/partners by respectfully challenging their decisions and/or areas where they might do more and encouraging them to consider alternative architectures and approaches.
- Leads the adoption of Microsoft architecture technologies based on analysis/differentiation of Microsoft and competitor products to influence the industry-wide direction for specific architecture(s).

**Technical Expertise in Cloud Technologies, preferrably Azure**
- Deep technical knowledge in Cloud technologies concepts, **compute**, **storage** and **networking**, being able to act on critical scenarios to understand dependencies and help on supporting environment back to production
- Experience on performance analysis, in a structured methodology, being able to help our customers to apply
- Provides best practices recommendations to TDMs and influences partners in technical support concepts and architectural areas.
- Leads the adoption and maintenance of Microsoft cloud technologies based on analysis/differentiation of Microsoft and competitor products to influence the industry-wide direction for cloud usage in best in class scenario/recommendations.

**Qualifications**:
**Required/Minimum Qualifications**
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related STEM field **AND** 5+ years experience in technology solutions, a