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Senior Community Engagement Specialist
3 semanas atrás
Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.
**What you'll be part of**:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: Multistakeholder, Mindfulness, Driven by Excellence and High Integrity. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.
**What you'll be responsible for**:
We are seeking a passionate and experienced Community Engagement Manager to lead our efforts in nurturing and expanding our global developer community. As the Community Engagement Manager, you report directly to the Director of Community and will play a pivotal role in building a thriving, inclusive, and active community of developers interested in USDC and our Web3 Suite of Services. Work with the Director of Community to foster a strong sense of community, facilitating discussions, and driving engagement across various platforms, including creating an engagement plan specifically for our Discord community.
**What you'll work on**:
- Community Management: Overseeing the day-to-day management of the community, including monitoring discussions, addressing inquiries, and resolving issues promptly and efficiently. Ensure a positive user experience and maintain a respectful and inclusive community atmosphere. Demonstrating ability to follow clear objectives, KPIs, and action plans set forth by the Director of Community, to measure the success of community engagement efforts.
- Discord Engagement Plan: Executing an engagement plan for our Discord community, set forth by the Director of Community, to ensure active participation, vibrant discussions, and a strong sense of belonging among community members.
- Content Creation and Curation Support: Collaborating with the Director to identify developers, capturing content and collaborating with the product team to develop compelling and relevant content that resonates with the community. Support on overall curation and promote user-generated content to encourage active participation and community contributions.
- Event Planning and Execution: Working closely with the Community and Ecosystem Growth Directors to plan and execute community events, both virtual and physical, that align with the community's interests and needs. Ensure events are engaging, well-coordinated, and successful.
- Community Growth and Advocacy: Implementing strategies to attract and onboard new developers to the community. Foster relationships with key influencers, partners, and industry stakeholders to advocate for the community and drive collaboration opportunities.
- Data Analysis and Reporting: Utilizing analytics tools, such as CommonRoom, to measure the effectiveness of community engagement initiatives. Provide regular reports and insights to leadership on community growth, engagement trends, and areas for improvement.
**You will aspire to our four core values**:
- **Multistakeholder - **you have dedication and commitment to our customers, shareholders, employees and families and local communities.
- **Mindful - **you seek to be respectful, an active listener and to pay attention to detail.
- **Driven by Excellence - **you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
- **High Integrity - **you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.
**What you'll bring to Circle**:
- Proven Experience: 4+ years of experience with 2+ years of experience in community management or engagement roles in the cryptocurrency or blockchain space. Demonstrated success in building and growing vibrant online communities.
- Technical/Developer Experience: 2+ years of experience in web3 development
- Hands-on development experience: 2+ years of experience with coding in web3. You know your way around at least one programming language and have no problem writing and executing sample code
- Strong Leadership: Previous e
