Regional Director, South America

**GENERAL SUMMARY**

The Regional Director, South America is responsible for PTG’s profitability from the hotels within the assigned region, and for the creation and implementation of growth oriented initiatives as outlined below. The primary responsibility for this position is to consistently engage and retain regional hotels by managing existing relationships and working with the PTG team to enhance hotel and PTG profitability through GDS, internet and other PTG managed reservation channels and other revenue sources. The Regional Director will also be responsible for increased revenues and profit from acquisition of new hotels into the current portfolio under the five company brands.

**ORGANIZATIONAL RELATIONSHIP**

The Regional Director, South America reports to the Executive Vice President South America. The Regional Director, South America, supervises the Revenue Account Manager within his/her region, and works closely with Sales and Marketing teams in support of regional hotels.

**DUTIES & RESPONSIBILITIES**

**Member Relations and Retention**
- Provide the first point of contact and facilitates all communication with PTG for member and prospect hotels in the region.
- Maintain regular contact with all hotels in the region by systematic personal visit, telephone, regional meetings and carry out all product training necessary
- Renew all existing member hotel contracts in a timely manner in advance of renewal dates.
- Support and direct PTG revenue management within the region for revenue improvement of member hotels. This includes supervision of the revenue account manager(s) in the region/area.
- Work in close collaboration with the domestic and global sales team to ensure effective sales support is provided to all hotels within the region.
- Conduct formal, scheduled, partnership reviews with each hotel in the region on a regular basis and provide ad hoc support as required.
- Monitor, manage and have primary responsibility for the accounts receivable of regional hotels with support of central PTG accounting team.
- Introduces and coordinates with the PTG Team the implementation of all new and existing sales and marketing programs applicable to the member hotels within the Region. Initiates regional sales and marketing activities and programs as well as implementing PTG brand and co-op programs within the region.
- Provide timely scheduled and, as assigned, ad hoc status reports on areas of responsibility.
- Identify key decision makers and influencers at each hotel in order to build strong business relationships with each property.
- Work toward and report on the achievement of regional and position specific goals as defined by the company’s and the regions annual SMART goals.

**Region Development**
- Proactively seek new hotel members within the region, targeting gap destinations and quality guidelines set and agreed with the EVP South America.
- Provide regional industry and market analysis and information in support of development of brand specific growth within the Region.
- Forecast and implement the agreed upon expansion plan for the region.

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**QUALIFICATIONS**:

- Degree in business (BB/BS/BA) with marketing or hotel industry experience a plus.
- 7+ years of travel industry related sales and marketing experience required.
- A proven track record for developing customer relationships and strategic results-oriented programs.
- Fluency in spoken and written English, Portuguese and Spanish.
- Strong experience of managing budgets and profit & loss accounts.
- Outstanding communications and persuasion skills, both written and verbal, required.
- Competency in the use of business software for communications and presentations.
- Strong analytical and multi-dimensional strategic-thinking skills required.
- Strong knowledge of electronic distribution channels.
- High energy and high commitment required.
- Strong team-work and team-building skills required.
- Experience of global markets, cultural awareness and international “thinking”.

**WORKING CONDITIONS**

All PTG offices are in a professional office environment including all required technology tools. Remote and hybrid positions are provided with appropriate technology tools for mobile and at home use. Potentially 40% of time spent traveling, national and international, mainly in the region.

**PTG REQUIRED TRAINING**
- Orientation on a PTG office
- PTG member hotels and team knowledge
- PTG tools training - Outlook, PTG member portals and other systems
- Education and guidelines of PTG Brand Standards and all programs

**DISCLAIMER**

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.