Lead Quality Specialist

Há 7 dias

Sao Paulo, Brasil HERE Technologies Tempo inteiro

What's the role?:

- She/He will provide leadership and hands on engagement to proactively identify and eliminate risk areas and quality issues associated with customer dissatisfaction, developing, and delivering quality products, tools and services on time.
- The role requires facilitation of root cause analyses (RCAs, FMEAs) as required ensuring desired results. This role will work closely with cross-functional stakeholders in key operations and development functions.
- Manages a team of Quality professionals that provides global support for Quality Planning and Americas regional support for CEMF
- Works with Engineering and Operational teams to implement and track progress of Quality plans by identifying the gaps/improvements and facilitate to close the same
- Leads AQP Quality Governance and monitors project performance in cooperation with the Project Manager/Production manager/ Product Owner and helps assure that preventive and corrective actions have been implemented
- Mentors and coaches responsible individuals from Engineering and Operational teams on the use of quality processes, quality tools, metrics, etc.
- Assist groups throughout the company with process creation, process improvement, process metrics, document management and other goals as defined as quality deliverables
- Ensure enhanced customer satisfaction and increased process efficiency through quality improvements efforts
- Conduct and applies a set of standardized tools including FMEA, Pareto Charts, 8D- Root Cause Analysis and Change Management to improve Quality Planning and Close the Loop

Who are you?:
**Requirements**:

- Bachelor's degree (Software/Computer Sciences, Industrial Engineering, Geosciences, Management) and work experience (5+ years) in a quality management and assurance role
- 3-5 years of experience in working with Quality Management Systems according to ISO 9001 and/or ISO/TS 16949
- Experience with software development methods (e.g., Agile) and a software continuous improvement framework (e.g., CMMI, A-SPICE)
- Six Sigma Green Belt Certified (desirable certification) with experience executing and coaching projects based on Six Sigma
- Experience in Continuous Improvement/Lean Manufacturing techniques (i.e., 5s, Kaizen, Value Stream Mapping) highly desirable
- GIS tools experience a plus
- Strong analytical and problem-solving skills
- Ability to lead and motivate team members in a multi-cultural environment
- Excellent oral and written communication and presentation skills
- Ability to interact effectively with both managerial and operational levels
- Highly computer literate (MS Office, Visio, Project, etc.)

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Who are we?:
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us. Watch Video

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