Research Team Lead

**Research Team Leader**
- **Sao Paulo, Brazil**

**About Us**

Toluna empowers leading brands and agencies to conduct research without limits by unifying the best of technology, the best of research science, the best of global panel, and made-to-measure service to scale your business.

Toluna is the parent company of MetrixLab, Harris Interactive, GutCheck, and KuRunData. Together, we push market research toward a better tomorrow.

Toluna is powered by 2500 employees worldwide, delivering critical insights in over 90 markets to over half of the Fortune 500. Together.

**About the Position**

As the Research Team Lead at Toluna/MetrixLab, you will independently manage all aspects of research studies and lead project teams. You will demonstrate internally as well as externally your ability to add value as a consultant to clients and advise them on the right research approach for their business questions.

**Responsibilities**

The role encompasses the following expectations:
**Passion for Research**
- Exhibit genuine enthusiasm for market research, cultivating a naturally curious and provocative mindset to explore innovative insights and methodologies.

**Research Expertise**
- Demonstrate a robust background in market research, particularly within research agencies, managing various clients and employing both qualitative and quantitative research methodologies.
- Showcase a proven track record of independently overseeing all aspect of a research project.
- Exhibit a skill set that includes transforming research findings into compelling stories, making data insights accessible and truly engaging.

**Team Management**
- Lead and inspire a team of professionals through all stages of the research projects, providing mentorship, guidance and actively contributing to their skills development.
- Effectively manage team’s priorities, balancing multiple projects simultaneously to ensure deadlines are met without compromising quality, adapting to evolving project requirements.
- Enforce high standards for the quality of the work, fostering a culture of excellence and delivering impactful projects.

**Client interaction**
- Take charge of client interactions throughout the entire research process, collaborating closely with the client experience and sales teams.
- Actively build and nurture relationships, ensuring client satisfaction and contributing to the growth of accounts.

**Vendor Management**
- Oversee the seamless integration of vendors into different stages of the research projects, aligning their contributions with the project’s objectives and Toluna/Metrixlab’s quality standards.

**Cultural fit**
- Uphold Toluna/Metrixlab’s values, fostering an atmosphere of respect, inclusivity, and collaboration.
- Lead by example, demonstrating and encouraging a positive work ethic that contributes to a collaborative and enjoyable work environment for colleagues.

**Required Skill Set**
- A minimum of 6 years of proven experience in market research with a track record of executing and managing projects within research agencies.
- Solid experience with different types of research methodologies, quantitative and qualitative
- Proficiency in data analysis and storytelling, with a strong command of technical knowledge and statistical tools.
- Advanced proficiency in PowerPoint and Excel, ensuring the ability to analyze and present data efficiently.
- Experience in team management
- Fluency in English, with strong verbal and written communication skills and desirable Spanish proficiency.

**Our Values**

**Integrity & respect** - We treat our colleagues, clients and partners how we want to be treated.

**Success in unity** - We deliver results by working as a team with common goals.

**Smart decisions in action** - We implement plans without delay and stay nimble to change on demand.

**Make it simple** - We simplify complexity, making the complex easy to understand.

**Be bold** - We welcome big and small ideas that challenge and inspire us to change.

**Delight customers** - We work tirelessly to exceed expectations, turning satisfaction into delight.

**Reward great work** - We believe performance is the reason for advancement. Do good work and good things come.

**What We Offer**

At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team. We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization

Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we’re focused on moving ourselves - and the world
- forward.

With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability.