Technical Customer Support

Customer Support ExpertiseThe ideal candidate will possess expert-level technical support skills to manage customer requests in a dynamic environment.

The **Customer Support** Specialist will learn the intricacies of eMaint software products and deliver customer support to customers, partners, and internal team members viatelephone, web meeting and chat technologies. This is a ground floor opportunity to join a growing team that supports advancement from within to other departments, including Account...

Job OverviewThe Technical Support Engineer role involves working directly with customers, resolving intricate technical issues within our own products and related technologies.Solving complex technical problems for customers using our software.Managing cases, reproducing issues, filing bugs, developing workarounds, monitoring self-service support channels,...

Position summary We are looking for a dynamic Technical Support / Customer Success Engineer to serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our...

Job Summary:We are seeking a skilled technical professional to provide expert technical support to customers and distributors, ensuring timely resolution of complaints and malfunction claims.Key Responsibilities:Provide expert technical support to customers and distributors via phone, email, and in-person meetings;Investigate and resolve customer complaints...

Job OverviewThis role involves acting in a technical and customer-facing capacity within the Digital Grid organization. Our team supports ADMS in customer environments, ensuring seamless operations.Key ResponsibilitiesAct as a technical point of contact for customers, providing prompt and professional support services.Collaborate with global teams to update...

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive...

Job OverviewThis role combines human expertise with AI to deliver exceptional customer support. As an Application Support Engineer, you will be responsible for resolving complex issues that require a human touch.The ideal candidate will have a strong background in technical customer support and advanced generative AI proficiency. They should also be...

Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have excellent communication skills and the ability to work effectively with customers to resolve technical issues.\ResponsibilitiesProvide top-notch technical support to customers via phone, email, and chat platforms, identifying and resolving...

Technical Support and Issue ResolutionIn this role, you will have the opportunity to act as the first level of technical support, providing product support to internal and external customers via phone and email. You will identify and resolve basic product issues using data collection, troubleshooting, and remote connections to customer systems. You will also...