Technical Support Engineer
Há 9 horas
Join to apply for the Technical Support Engineer role at Simetrik As a Technical Support Engineer, you will play a crucial role in providing top-notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and ensuring smooth operations of our automation platform. This is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in SQL, and is eager to develop their skills further. Proficiency in SQL and database knowledge. Strong analytical and problem-solving skills. Excellent communication skills with the ability to explain technical concepts to non-technical individuals. Excellent communication skills in English, and Spanish. Experience with Python and AWS services, is desirable. Previous experience in a technical support role, preferably in a software or SaaS environment. A proactive attitude and a commitment to delivering exceptional customer service. Experience with Zendesk. Responsibilities: Respond promptly and efficiently to customer inquiries, providing technical assistance and troubleshooting support via various channels (email, phone). Create and analyze SQL queries to identify and resolve customer issues related to data reconciliation. Collaborate with our development team to escalate and resolve complex technical problems. Document customer interactions and contribute to our knowledge base for continuous improvement. Stay up-to-date with our software updates and new features to effectively support our clients. Simetrik considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. I authorize Simetrik to be the data controller and, as such, it may collect, store and use for the purposes of my possible hiring, under the conditions described in this document. I also give my consent to Simetrik to treat my personal data information in accordance with the Personal Data Treatment Policy available at which was made known to me before collecting my personal data. Join a team of incredibly talented people that build things, are free to create, and love collaborating Seniority level: Associate Employment type: Full-time Job function: IT Services and IT Consulting #J-18808-Ljbffr
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Technical Support Engineer
Há 5 dias
São Paulo, Brasil Certisign Tempo inteiroDescrição da vagaSomos uma empresa de tecnologia que, por meio de plataformas de identificação, certificados e assinaturas, oferece uma experiência digital altamente confiável e descomplicada, promovendo o crescimento de negócios e ampliando conexões.Estamos em busca de um(a) Technical Support Engineer que será responsável por atender e resolver...
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Technical Support Engineer
Há 3 dias
São Paulo, Brasil Certisign Tempo inteiroDescrição da vaga Somos uma empresa de tecnologia que, por meio de plataformas de identificação, certificados e assinaturas, oferece uma experiência digital altamente confiável e descomplicada, promovendo o crescimento de negócios e ampliando conexões. Estamos em busca de um(a) Technical Support Engineer que será responsável por atender e resolver...
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Technical Support Engineer
Há 4 dias
São Paulo, São Paulo, Brasil Trustonic Tempo inteiro R$40.000 - R$60.000 por anoCompany Description Who we are...At Trustonic our products are making a difference across the world. One moment we're ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we're protecting the safety and integrity of the vehicles we drive and the devices we care about.We pride ourselves on...
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Technical Support Engineer
Há 2 horas
São Paulo, São Paulo, Brasil Trustonic Tempo inteiro R$60.000 - R$80.000 por anoCompany DescriptionWho we are...At Trustonic our products are making a difference across the world. One moment we're ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we're protecting the safety and integrity of the vehicles we drive and the devices we care about.We pride ourselves on...
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Technical Support Engineer
2 semanas atrás
São Paulo, Brasil Softbinator Technologies Tempo inteiroAbout us At Softbinator Technologies , we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems , collaborate with exceptionally talented engineers , and build cutting-edge...
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Technical Support Engineer
2 semanas atrás
são paulo, Brasil Softbinator Technologies Tempo inteiroAbout us At Softbinator Technologies , we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems , collaborate with exceptionally talented engineers , and build cutting-edge...
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Technical Support Engineer
1 semana atrás
São Luís, Brasil Perforce Software Tempo inteiroJoin to apply for the Technical Support Engineer - Delphix role at Perforce SoftwareJoin to apply for the Technical Support Engineer - Delphix role at Perforce SoftwareGet AI-powered advice on this job and more exclusive features.Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both...
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Product Technical Support Engineer
Há 4 dias
São Paulo, São Paulo, Brasil Crystal Intelligence Tempo inteiro R$90.000 - R$120.000 por anoPosition summary We are looking for a dynamic Product Technical Support Engineer to serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our technical...
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Product Technical Support Engineer
Há 4 dias
São Paulo, São Paulo, Brasil Crystal Intelligence Tempo inteiro R$120.000 - R$360.000 por anoPosition SummaryWe are looking for a dynamicProduct Technical Support Engineerto serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our technical teams...
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Technical Support Engineer
1 hora atrás
São Paulo, São Paulo, Brasil Ant International Tempo inteiro R$13.200 - R$39.600 por anoWe are seeking a skilled and customer-focusedOn-Site Technical Support Engineerto provide technical expertise for our financial services products, with a focus on credit industry solutions. The ideal candidate will possess strong Java development skills, hands-on experience with MySQL, and a proven ability to troubleshoot and resolve complex technical issues...
