Technical Support Engineer
3 semanas atrás
Join to apply for the Technical Support Engineer role at Simetrik As a Technical Support Engineer, you will play a crucial role in providing top-notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and ensuring smooth operations of our automation platform. This is an excellent opportunity for someone who enjoys engaging with customers, has a strong foundation in SQL, and is eager to develop their skills further. Proficiency in SQL and database knowledge. Strong analytical and problem-solving skills. Excellent communication skills with the ability to explain technical concepts to non-technical individuals. Excellent communication skills in English, and Spanish. Experience with Python and AWS services, is desirable. Previous experience in a technical support role, preferably in a software or SaaS environment. A proactive attitude and a commitment to delivering exceptional customer service. Experience with Zendesk. Responsibilities: Respond promptly and efficiently to customer inquiries, providing technical assistance and troubleshooting support via various channels (email, phone). Create and analyze SQL queries to identify and resolve customer issues related to data reconciliation. Collaborate with our development team to escalate and resolve complex technical problems. Document customer interactions and contribute to our knowledge base for continuous improvement. Stay up-to-date with our software updates and new features to effectively support our clients. Simetrik considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. I authorize Simetrik to be the data controller and, as such, it may collect, store and use for the purposes of my possible hiring, under the conditions described in this document. I also give my consent to Simetrik to treat my personal data information in accordance with the Personal Data Treatment Policy available at which was made known to me before collecting my personal data. Join a team of incredibly talented people that build things, are free to create, and love collaborating Seniority level: Associate Employment type: Full-time Job function: IT Services and IT Consulting #J-18808-Ljbffr
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Technical Support Engineer
4 semanas atrás
São Paulo, Brasil Certisign Tempo inteiroDescrição da vagaSomos uma empresa de tecnologia que, por meio de plataformas de identificação, certificados e assinaturas, oferece uma experiência digital altamente confiável e descomplicada, promovendo o crescimento de negócios e ampliando conexões.Estamos em busca de um(a) Technical Support Engineer que será responsável por atender e resolver...
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Technical Support Engineer
4 semanas atrás
São Paulo, Brasil Certisign Tempo inteiroDescrição da vaga Somos uma empresa de tecnologia que, por meio de plataformas de identificação, certificados e assinaturas, oferece uma experiência digital altamente confiável e descomplicada, promovendo o crescimento de negócios e ampliando conexões. Estamos em busca de um(a) Technical Support Engineer que será responsável por atender e resolver...
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Technical Support Engineer Compliance
Há 4 dias
São Paulo, Brasil Microsoft Tempo inteiroTechnical Support Engineer Compliance Microsoft invites qualified candidates to apply for the Technical Support Engineer Compliance role within the Customer Service & Support team. The Customer Experience and Success (CE&S) organization empowers customers to accelerate business value through differentiated experiences across Microsoft’s portfolio. The...
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Senior Technical Support Engineer
3 semanas atrás
São Paulo, Brasil Kaspersky Tempo inteiroDirect message the job poster from Kaspersky Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years. We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world. Today our team has more than 5 000 top level experts, all of...
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Technical Support Engineer
Há 5 dias
São Paulo, São Paulo, Brasil SAS Tempo inteiro R$40.000 - R$80.000 por anoJob DescriptionTechnical Support Engineer - Hybrid, Mexico City, Mexico / Sao Paulo, BrazilWe're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee...
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Technical Support Engineer
Há 4 dias
São Paulo, São Paulo, Brasil SAS Tempo inteiro US$40.000 - US$80.000 por anoTechnical Support Engineer - Hybrid, Mexico City, Mexico / Sao Paulo, BrazilWe're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll...
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Technical Support Engineer Compliance
1 semana atrás
São Paulo, Brasil Microsoft Tempo inteiroJoin to apply for the Technical Support Engineer Compliance role at Microsoft With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited...
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Product Technical Support Engineer
Há 5 dias
São Paulo, São Paulo, Brasil Crystal Intelligence Tempo inteiro R$40.000 - R$80.000 por anoPosition summaryWe are looking for a dynamic Product Technical Support Engineer to serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our technical...
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Product Technical Support Engineer
Há 4 dias
São Paulo, São Paulo, Brasil Crystal Intelligence Tempo inteiro R$90.000 - R$120.000 por anoPosition summary We are looking for a dynamic Product Technical Support Engineer to serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our technical...
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Product Technical Support Engineer
Há 4 dias
São Paulo, São Paulo, Brasil Crystal Intelligence Tempo inteiro R$120.000 - R$360.000 por anoPosition SummaryWe are looking for a dynamicProduct Technical Support Engineerto serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our technical teams...
