Project Manager

2 semanas atrás

Sao Paulo, Brasil Relation1 Tempo inteiro

OSF Digital is a leading digital transformation firm with a global footprint in 30+ countries and over 2000+ employees. Our passion is in helping businesses leverage commerce, marketing, sales, service, analytics, loyalty, and digital experience solutions. With rapidly growing, global expertise in enterprise connected commerce, OSF seamlessly guides brands throughout their entire digital transformation journey. Every day, we work with the largest and most well-known firms across the globe; and every day, we create meaningful customer experiences. We believe that when we unite as one team and pursue one shared vision, that we can revolutionize how our customers work.

**Responsibilities**:

- Manage projects, including working closely with stakeholders, customers and delivery team at various levels, making assignments and monitoring progress
- Evaluate progress, and identify significant opportunities and risks related to the project
- Manage, direct and oversee all aspects of the project, including an understanding of contract, creation of Statements of Work (SOW), and how to achieve project scope
- Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders
- Resolve escalations and perform root cause analysis for positive results
- Participate to ongoing client meetings to ensure client satisfaction.
- Proactively manage changes in project scope, identify potential crises, and elaborate contingency plans
- Make sure that the development team is up to date with any changes in terms of project direction
- Manage delivery team's activity and individual's growth/career path
- Ensure that the team is always working on highest priority tasks
- Carry out periodical team members performance assessment and offer valuable feed-back

Keep a constant positive connection with the client

**Requirements**:

- Previous relevant work experience in a Project Manager role, including all aspects of process development and execution
- Previous experience in managing remote/ distributed teams
- University degree or college diploma in the field of IT and/or Economics and/or Engineering
- Excellent customer facing skills
- Familiar with web programming languages, technologies and testing
- Experience with eCommerce Cloud space is nice to have
- Fluency in English

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