Project Management Specialist

**General Information**:

- Req #- WD00088158-
- Career area:

- Services-
- Country/Region:

- Brazil-
- State:

- São Paulo-
- City:

- Sao Paulo-
- Date:

- Friday, October 31, 2025-
- Working time:

- Full-time-
- **Additional Locations**:

- Brazil - São Paulo - São Paulo-
- Mexico - Ciudad de México - Mexico City- **Why Work at Lenovo**:
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
- Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).-
- **Description and Requirements**:

- In this role you will act as the Single Point of contact for customer, partners and vendors and internal business division, build process documentation and training materials to support managed services contracts within the given time and budget. You are an experienced leader with transition and project management experience in a multi-country environment. You are a real hands-on person with service design skills, project management skills, organizational strength and visionary ideas you know how to sell.
Responsibilities**:

Work with stakeholders to develop fully documented business and service management processes aligned to ITIL best practice
Ensure new Services have a fully developed end to end support structure, including Processes, SLAs and KPIs monitoring commensurate with business requirements and priorities.
Ensure that appropriate lifecycle resourcing, training, tooling, support and documentation is delivered with a formal project sign-off from all key stakeholders.
Ensure all documentation is completed to a high standard by all relevant Design and Service Transition functions and standards
Update and maintain the process artifacts and process library through the transition project
Act as a gate keeper function that ensures effective Transfer to Operations in compliance with the Service Readiness Process (SRP) for all new services introduced via the business project lifecycle.
Identify and manage Operations risks to ensure a successful transition to service.
Provide Governance of the SRP, and Sign Off for all key project stages and artifacts.
Work with Project Managers, Business Owners, Service Owners, Managed Service Partners, Operations teams and 3rd parties to ensure that projects are delivered in compliance with the SRP.
Ensure training requirements and any other non-functional requirements are defined and delivered against the agreed Service Acceptance Criteria.
Coordinating project priorities across multiple tracks on a project and driving the project
Following established standards and procedures for project reporting and documentation
Create and manage project deliverables, milestones and required tasks per the schedule
Building and maintaining positive working relationship with vendors and external/internal customers
Participate in end to end stakeholder groups to improve the efficiency of future deliveries and processes.
.**Required** Skills/Knowledge**:

Strong Project Management skills; expert in organizing, planning and managing large-scale projects
Ability to analyze project needs and determine resources needed to meet objectives
Excellent communication, organizational, leadership, time management skills
- Fluent english level
Exceptional verbal and written communication and project management skills, including an ability to communicate effectively at an executive level
Ability to prioritize and manage work and trade-offs against critical timelines in a fast-paced environment
Builds a strong internal and external network of personal relationships to identify issues and opportunities.
Demonstrated experience in analyzing a business issue and developing a future state recommendation
Project
Visio
Understand and Create Process Flows (Swim lanes, flowcharts)
Understand and Create Technical Diagrams
Excel/Sharepoint/Teams
Import from different sources of data
Data Analysis using charts, pivot tables, filters and rules
Knowledge of basic to advanced Excel functions
Ability to set agendas and facilitate meetings, while focusing in on critical path discussion topics and necessary decisions
Strong negotiation ability and attention to detail
- Strong teamwork and interpersonal skills
Multi-tasking and time-management s