Web Engineering Manager

**WANTED - thinkers, builders, and dreamers**:
For over 15 years ArcTouch has created lovable apps, websites, and connected experiences for world-leading companies like **Walmart, Disney, Audi, and 3M**.

Since launching our first app in 2009, we’ve followed these core beliefs:

- Create lovable products, the perfect blend of something useful and delightful that forges meaningful connections with users.
- Be a lovable company, where amazing teams of diverse individuals collaborate every day to create something we can be proud of.

**ArcTouch** is a specialty studio that is part of the award-winning **AKQA Group**.

If you're passionate about building lovable products, we want you to join us

**Know the Web Team**

We level our activities here with a precise measurement scale**:excellence**. Our team builds the most **lovable** products around. We build and ship websites, cloud services and APIs with fellowship, ownership, and passion tailored for the most distinct scenarios and needs. We are eager for innovation and strive to do things better every day. That's why we have study groups, meetups, and talks that help us share knowledge and experience and stay up to date with the latest advances in the platform. We grow together, and this is awesome. With all that, we aim to constantly improve every project and delivery, always aligned with our purpose: help our clients become champions.

**Role Expectations**

**Project Delivery Responsibilities**:
Our managers are responsible for ensuring the **successful delivery of all projects**.
- Regularly meet with internal project stakeholders to assess and improve the team's value delivery, ensuring we meet and exceed client expectations.
- Identify and address knowledge gaps within the project teams, ensuring they’re adequately staffed and equipped to deliver high-quality work.
- Join various project councils to oversee project deliveries, quality, and client satisfaction.
- Depending on alignment with the department head, the manager may be called to roll up their sleeves and join the project or be involved in business development activities.
- Stay updated on the latest technologies and trends in their respective areas to drive innovation within the team.

**People Management Responsibilities**:
Our managers play a crucial role in fostering the **growth and development** of our team members.
- Conduct regular 1:1 meetings with team members to discuss their career progression, delivery expectations, performance, and engagement.
- Help them develop individualized career plans, identify skill gaps, and provide guidance to help them reach their professional goals.
- Create an inclusive environment where team members feel valued, heard, and free to express their thoughts and ideas.
- Encourage continuous learning and improvement through regular feedback sessions and technical and soft skills coaching.
- Uphold ArcTouch's Culture and Leadership Principles, guiding team members to align with these values.

**Recruitment Responsibilities**:
Our managers partner with our PeopleOps team to **recruit the very best people**.
- Participate actively in the hiring process, providing valuable inputs to improve recruitment.
- Conduct technical and executive interviews, train the team on interviewing techniques, and ensure a smooth and efficient recruitment process.
- Participate in activities to enhance the hiring pipeline, such as attending technical and hiring events, writing blog posts, and posting on social media.
- Collaborate with the department head to ensure the team's capabilities meet business needs and align on hiring progress.
- Collaborate closely with the PeopleOps Team to ensure a smooth onboarding process for new hires, including assigning a Peer Buddy and overseeing technical and project onboarding.

**Benefits**
- Health, dental and life insurances
- Mental Health Program: monthly therapy sessions and regular mental health talks
- Meal allowance
- Transportation allowance
- Gympass partnership
- SESC partnership
- Extended maternity, paternity and adopting Leaves
- Flexible benefits: choose the ones that best suit your current needs—wellness, courses, events, child care, and more
- Flexible hours
- ArcTouch is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability, or veteran status._

Come join us