Japanese-speaking Customer Experience Specialist

Location: MaltaReporting Line: Reports to Customer Experience ManagerContract Type: Full-time or Part-timeDuration: 1st October 2025 – 31st May 2026Job Purpose / Summary:The Customer Experience Specialist will primarily support our Japanese customers encountering technical issues while playing games, address payment-related troubles, and provide bonuses...

**Position Overview**: The Acquisition Writing Specialist is responsible for the production and optimization of acquisition content across all our Japan-facing brands. This person is part of a Content team that strives to create engaging, world class communication experience for our audience. Our brands and sites include market movers and shakers like...

EnergyCasino is a well-established, innovative online casino located on the sunny island of Malta. After opening our doors back in 2013, we’ve come a long way. Over the past years, we’ve striven to deliver a first-class gaming experience to our customers while helping our employees grow and fulfil their career goals. Our objective is simple: we’re...

Joom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...

**Position Overview**: **Key Responsibilities**: - Support our customers by providing a great customer experience aligned to our values - Provide proactive updates to customers where required, ensuring a great experience - Work with your team to highlight any issues causing our customers unnecessary challenges - Take ownership of the customers journey...

We are seeking an experienced and dynamic Customer Experience (CX) Lead to oversee and drive the customer experience strategy across our client's portfolio of innovative products, including CXM, GamePark, PayLab, and DatGrid. As CX Lead, you will ensure that each product delivers exceptional, consistent customer experiences while maintaining operational...

**About Us** We are a well-established and rapidly growing financial services company specializing in investment solutions. With a strong presence in the industry, we are committed to providing top-tier services to our global client base. Our team is dedicated to ensuring customer satisfaction, offering expert guidance, and creating a supportive and...

Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at Casumo, where you are invited to be your authentic YOU-MO! **Company Overview**: Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino...

Patrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. They are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions with expertise, adaptability, and a passion for continuous growth. As a QA Specialist, you will play a...

**ABOUT US** Socios has partnered with some of the world’s best teams, including Paris Saint-Germain, Juventus, FC Barcelona, Atlético de Madrid, UFC, Galatasaray, Manchester City FC, and many more. **OUR BRANDS & CHANNELS** We are building the web3 infrastructure for sports & entertainment! Founded in 2018, Chiliz is a blockchain provider focused on...