Business Analyst

**Why work at Rentcars?**

We are the largest car rental platform in Latin America and one of the world's leading players in the industry. Since 2009, we have been connecting our customers with the best car rental options available.

Today, we operate in over 160 countries, partnering with top-tier rental companies in more than 5,000 cities and offering 20,000 pick-up locations worldwide.

With headquarters in Curitiba, Brazil, and Amsterdam, Netherlands, we are a global company driven by excellence and innovation. Proudly certified as a Great Place to Work® and a B-Corp, we are committed to sustainability, diversity, and caring for our 'Renties' — the incredible team that makes it all happen.

Looking for an opportunity to grow and embark on an incredible professional journey with benefits that match your lifestyle? Explore our open positions and join us in shaping the future of mobility

**In this position you will be responsible for**:

- Monitor and manage the sales performance of rental car companies, identifying opportunities to boost revenue and market share.
- Continuously analyze the car rental market to uncover new business opportunities in both local and international markets.
- Collaborate with Marketing and Product teams to design and implement strategies to drive revenue growth and enhance customer experience.
- Build and maintain strong relationships with partners, negotiating contracts, and ensuring alignment with our business goals.
- Analyze partners' products, services, and pricing across channels, implementing actions to improve our competitiveness.
- Oversee partner performance metrics, including availability, WS performance, Quality Reviews, complaint resolution, financial status, and commission payments.
- Provide partners with performance reports and insights to support joint strategies and market positioning.
- Collaborate with internal teams (Finance, Operations, Customer Service, Growth) to resolve issues and ensure seamless operations.
- Manage partner integration processes, including expansion, support, and registration of new locations or categories, No-Results.
- Analyze market indicators and prepare high-quality presentations for internal and external stakeholders.

**What we expect from you (experience, hard and soft skills)**:

- Bachelor's degree in Business Administration, Economics, Marketing, or a related field.
- Fluent in English and Spanish. Proficiency in additional languages is a plus.
- Proven experience in B2B commercial relationships, preferably within the travel or car rental industry.
- Strong analytical skills with the ability to interpret data and translate it into actionable insights.
- Advanced proficiency in tools like Google Workspace (Sheets, Slides, Docs) - and BI platforms (e.g., Tableau).
- Exceptional communication, negotiation, and stakeholder management skills.
- High level of proactivity, initiative, and a strong sense of urgency.
- Ability to prioritize and multitask effectively in a fast-paced environment.
- Emotional intelligence and problem-solving abilities.
- Proactive and Results-Oriented: Demonstrates initiative and takes ownership of tasks, with a strong focus on achieving results and meeting objectives.
- Analytical Mindset: Possesses a data-driven approach to problem-solving, with the ability to interpret complex information and make informed decisions.
- Strong Communication Skills: Articulates ideas clearly and effectively, tailoring messages to diverse audiences and fostering open dialogue with stakeholders.
- Collaborative Team Player: Works well within cross-functional teams, building strong relationships and contributing to collective success.
- Adaptable and Flexible: Thrives in fast-paced environments, embracing change and maintaining focus under pressure.
- Customer-Centric: Prioritizes partner and customer satisfaction, ensuring their needs are met while aligning with business goals.
- Strategic Thinking: Balances immediate tasks with long-term objectives, identifying opportunities and planning for sustainable growth.
- Sense of Urgency: Acts quickly and decisively when required, meeting deadlines without compromising quality.
- Empathy and Emotional Intelligence: Understands and respects diverse perspectives, fostering trust and effective collaboration.
- Detail-Oriented: Maintains high standards of accuracy and thoroughness in all tasks and analyses.

**What can make a difference**:

- Experience in international work environments.
- Process improvement expertise.
- Familiarity with tools like DocuSign, Asana, Jira.

We know you need your freedom to make your own choices, which is why our benefits program is flexible We call it “Beneflex”, and it works like this: you have some basic benefits, at no cost, and points to distribute among the options that suit you best

Basic benefits:

- (no cost) Unimed health plan with no monthly fees for holder and dependents, only coparticipation (regional);
- (no cost) Life insurance;