Icqa Operations Manager

Há 4 horas

Recife, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

**DESCRIPTION**:
This position will be based in Recife region.
This specific Area Manager position has complete responsibility for overall Inventory Control and Quality Assurance.

Key job responsibilities

**Responsibilities**:

- Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations.
- Review & analysis of customer defect data with development of corresponding action plans to reduce defects.
- Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
- Partner with Area Managers & Operations Managers in the communication of policies.
- Follow up to ensure compliance & consistency for policies & procedures surrounding Inventory Control & Quality.
- Plan & execute cycle counts as described in each area of the facility.
- Establish & Maintain Inventory handling procedures within the building.
- Plan for & identify root causes of inventory deviation through cause & effect analysis.
- Lead & supervise associates in Inventory Control/Quality Assurance operations. Responsible for the overall direction, coordination, & evaluation of the operation.
- Carry out supervisory responsibilities in accordance with the organization's policies & procedures: to include interviewing & training exempt & nonexempt employees; full accountability for setting & meeting operational goals; strategic planning & forecasting; assigning & directing work; appraising performance; rewarding & disciplining employees; resolving problems; & staffing; as well as developing standard operating procedures.
- Drive process improvements & the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

**BASIC QUALIFICATIONS**:

- Bachelor’s Degree;
- Inventory & Quality Assurance Management experience;
- Supervisory experience in a Distribution or Manufacturing environment;
- Fluent in Portuguese and Advanced in English;
- WMS, SQL, Excel and reports analyses experience.

**PREFERRED QUALIFICATIONS**:

- Strong analytical, math, data analysis, listening & communication skills
- APICS certification
- Ability to show Inventory & Quality improvement in a continually improving environment
- Ability to quickly pick up various software systems and data analysis tools

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