Operations Manager, Fulfillment Center

Há 4 dias

Recife, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

**DESCRIPTION**:
We are seeking an Operations Manager to join our Fulfilment Center's. Our Fulfilment Centers lie at the core of Amazon’s rapidly expanding operations network: they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out. Each team contributes to our success, and you can be a key player in driving us forward.

These Fulfillment Centers are fast-paced, high-impact, and highly rewarding environments, where adherence to policies and procedures is critical. We are looking for an inspiring and capable leader to ensure we continue delivering on our customer promise while enabling our teams to excel with a customer-obsessed mindset.

Key job responsibilities
As an Operations Manager, you will:

- Lead and supervise a team of hourly associates in Inventory Control/Quality Assurance operations within the Fulfillment Center.
- Champion safety initiatives and ensure full compliance to maintain a safe and secure work environment for all associates.
- Coordinate inventory control maintenance and random counts aligned with network strategies, ensuring SOX compliance and consistency.
- Measure quality, inventory integrity, and accuracy, delivering actionable feedback to the operations management team.
- Conduct shift planning and forecasting while effectively assigning and directing work.
- Identify root causes of inventory deviations using cause-and-effect methodologies and implement corrective actions.
- Drive and support network-wide Fulfillment & Operations-focused quality initiatives.
- Review and analyze customer complaints and process defect data, developing comprehensive action plans to minimize future occurrences.
- Promote process improvements while developing your team’s capabilities to keep pace with our rapid growth, fostering a culture of excellence and engagement.
- Appraise team performance, providing tailored development, recognition, and coaching to unlock their full potential.

**BASIC QUALIFICATIONS**:

- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Speak, write, and read fluently in English
- Experience leading and managing a team

**PREFERRED QUALIFICATIONS**:

- Knowledge of Kaizen and Lean methodology techniques

  • Operations Manager, Fulfillment Center

    Há 7 dias

    Recife, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    **DESCRIPTION**:We are seeking an Operations Manager to join our Fulfilment Center's.Our Fulfilment Centers lie at the core of Amazon's rapidly expanding operations network: they are where we handle our highly dynamic inventory.In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out.Each team contributes to...

  • Icqa Operations Manager

    4 semanas atrás

    Recife, Brasil Amazon.com Tempo inteiro

    DESCRIPTIONThis position will be based in Recife region.This specific Area Manager position has complete responsibility for overall Inventory Control and Quality Assurance.Key job responsibilities**Responsibilities**:- Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations.- Review & analysis of customer...

  • Fulfillment Center Area Manager, Icqa Area Manager

    1 semana atrás

    Recife, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Employee and performance management experience - Bachelor's degree - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Advanced English skills - Inventory & Quality Assurance Management experience - Data-driven and analytical skills - Advanced knowledge of Microsoft Excel At Amazon, we're working to be the most...

  • Fulfillment Center Area Manager, Icqa Area Manager

    1 semana atrás

    Recife, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Employee and performance management experience- Bachelor's degree- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Advanced English skills- Inventory & Quality Assurance Management experience- Data-driven and analytical skills- Advanced knowledge of Microsoft ExcelAt Amazon, we're working to be the most customer-centric...

  • Fulfillment Center Area Manager, Icqa Area Manager

    Há 6 dias

    Recife, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    Employee and performance management experience- Bachelor's degree- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Advanced English skills- Inventory & Quality Assurance Management experience- Data-driven and analytical skills- Advanced knowledge of Microsoft ExcelAt Amazon, we're working to be the most customer-centric...

  • Transportation Operation Regional Manager

    3 semanas atrás

    Recife, Brasil Amzn Servicos de Varejo do Bra Tempo inteiro

    A completed Bachelor’s Degree.- Direct management experience for employees and their performance.- Experience with performance metrics and process improvement (how, when, who).Job summaryAmazon Transportation Operations Management (TOM team) is seeking a highly skilled and motivated member. Tactical responsibilities include (but are not limited to) working...

  • Icqa Operations Manager

    2 semanas atrás

    Recife, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    **DESCRIPTION**: This position will be based in Recife region. This specific Area Manager position has complete responsibility for overall Inventory Control and Quality Assurance. Key job responsibilities **Responsibilities**: - Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations. - Review &...

  • Customer Support Operations Manager

    2 semanas atrás

    Recife, PE, Brasil beBeeTeam Tempo inteiro

    Job Description We are a pioneering technology company with a mission to make a positive impact globally by harnessing the power of innovative mobile technologies. This role is responsible for managing daily operations and driving performance across key metrics. The ideal candidate will have experience in customer support or contact center operations, as...

  • Fba Fc Operations Program Manager, Fba

    2 semanas atrás

    Recife, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    **DESCRIPTION**:At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve. In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different...

  • Fba Fc Operations Program Manager, Fba

    Há 7 dias

    Recife, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    **DESCRIPTION**:At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different...