Account Manager, Mid-market Sales

Minimum qualifications:

- Bachelor's degree in Advertising, Marketing, or equivalent practical experience.
- 3 years of experience in customer-facing account management or customer support.
- Experience in online sales, business-development, and digital advertising sales/marketing.
- Ability to speak and write in English and Portuguese fluently.

Preferred qualifications:

- Experience with Google Ads and online marketing.
- Ability to establish credibility with executives and serve as a trusted consultant to expand their advertising investment.
- Ability to manage businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and creating multi-quarter plans for achievement.
- Ability to generate business plans by collaborating with Specialists and Product teams and defining business goals, key strategies, and success metrics.
- Ability to prioritize and deliver outstanding customer business experiences to Google's advertisers.

**About the job**:
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Mid-Market Sales team manages a portfolio of businesses across multiple industries that are either currently advertising with Google or about to launch their first campaigns. You will be responsible for growing advertising by educating, offering solutions, and consulting with customers.

When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

**Responsibilities**:

- Collaborate within the Sales team, aligning workflow among team members to execute on plans and ensure accountability to meet or exceed goals while prioritizing and delivering an outstanding customer experience.
- Identify client stakeholders and manage objections from clients. Manage high-trusted relationships with advertisers and develop a thorough understanding of their business challenges.
- Implement creative ways to improve our customer relationships, tailor, and share performance-enhancing suggestions. Share and collaborate with Specialists and Product team members on feature development.
- Pitch strategies or suggestions to advertisers through a consultative approach.
- Manage a portfolio of Google Ads accounts by understanding growth drivers, identifying opportunities for growth and managing risks.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.