IT Support Administrator

1 semana atrás


Mato Grosso, Brasil The Convenience Shop Tempo inteiro

Main reonsibilities include:

- Performing remote troubleshooting
- Determining the best solution based on the issue and details provided by users.
- Walk the user through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Record events and problems and their resolution in our help desk system.
- Follow-up and update user status and information
- Pass on any feedback or suggestions by user to the appropriate support personnel
- Maintain technical documentation and service catalogue on installation of software, configuration of hardware and problem troubleshooting
- Identify and suggest possible improvements on procedures
Supporting security tools, such as firewalls and anti-virus software.

**Daily Routine Check List**:

- Check Servers and O365 backups
- Integration between eShop, BI and Sage
- Check End Point Security
- Maintaining users in AD, eShop, BI, Sage, eMail Signatures & other Application

**Induction Training To new employees**:

- Overview of IT Security Policy
- Best Practice how to use O365
- eShop and Sage overview
- One Drive and Sharepoint
- Assist the CTO on the daily tasks



  • Mato Grosso, Brasil Mifinity Tempo inteiro

    **IT Systems Administrator** **About Us**:MiFinity is a dynamic, licensed, and regulated fintech leader offering cost-effective, end-to-end payment solutions for businesses, merchants, and consumers. With over 20 years of experience in online payments, we have built a highly secure technology platform and a growing global network of financial and banking...

  • IT Systems Administrator

    4 semanas atrás


    Mato Grosso, Brasil Mifinity Tempo inteiro

    **IT Systems Administrator****About Us**:MiFinity is a dynamic, licensed, and regulated fintech leader offering cost-effective, end-to-end payment solutions for businesses, merchants, and consumers. With over 20 years of experience in online payments, we have built a highly secure technology platform and a growing global network of financial and banking...


  • Mato Grosso, Brasil Alpha Talent Solutions Tempo inteiro

    **Responsibilities**: - Maintain and manage internal IT infrastructure, including hardware, operating systems, and server products. - Perform regular maintenance, repairs, and upgrades on network and computer systems. - Diagnose and resolve issues related to the network, hardware, and servers to ensure optimal performance. - Assist in the installation,...

  • IT Systems Administrator

    4 semanas atrás


    Mato Grosso, Brasil Alpha Talent Solutions Tempo inteiro

    **Responsibilities**:- Maintain and manage internal IT infrastructure, including hardware, operating systems, and server products.- Perform regular maintenance, repairs, and upgrades on network and computer systems.- Diagnose and resolve issues related to the network, hardware, and servers to ensure optimal performance.- Assist in the installation,...

  • Senior It Support Engineer

    2 semanas atrás


    Mato Grosso, Brasil Rain Tempo inteiro €400

    Job Description Rain is the fastest-growing earned wage access (EWA) fintech in the U.S., serving 3.5 million employees and backed by top investors like QED and Prosus. We’ve raised nearly $400M in funding—including the largest Series A in fintech history—and just closed our Series B to fuel our next stage of hypergrowth. We’re seeking an experienced...


  • Mato Grosso, Brasil Rain Tempo inteiro €400

    Job Description Rain is the fastest-growing earned wage access (EWA) fintech in the U.S., serving 3.5 million employees and backed by top investors like QED and Prosus. We've raised nearly $400M in funding—including the largest Series A in fintech history—and just closed our Series B to fuel our next stage of hypergrowth. We're seeking an experienced...

  • Office Administrator

    Há 2 horas


    Mato Grosso, Brasil Eeze Tempo inteiro

    **Role & Key Responsibilities**: We’re seeking a dynamic and people-focused Office Administrator to support our fast-paced and evolving workplace. In this vital role, you’ll help ensure the smooth day-to-day operations of the office, with a strong focus on travel coordination and property lease support. You’ll be the go-to person for internal and...


  • Mato Grosso, Brasil HCLTech Tempo inteiro

    Application Support **Add resume in English** Activities and requirements: Advanced English (good communication is mandatory) Support Application (IT Background) for initial troubleshooting, triaging and working with stakeholders to resolve the problems / incidents / service requests Development language skills, prefer .Net Any database knowledge, prefer SQL...


  • Mato Grosso, Brasil HCLTech Tempo inteiro

    Application Support **Add resume in English** Activities and requirements: Advanced English (good communication is mandatory) Support Application (IT Background) for initial troubleshooting, triaging and working with stakeholders to resolve the problems / incidents / service requests Development language skills, prefer .Net Any database knowledge, prefer SQL...

  • Support Officers

    2 semanas atrás


    Mato Grosso, Brasil Bring It On Tempo inteiro

    Bring It On is creating the next generation of skill games. We deliver games that people enjoy for many years while earning money by playing excellently! Skill is the most exciting category in the games industry that enjoys rapid growth and immense opportunities. In our culture, everyone has maximum impact, which means you will get the autonomy you deserve...