Sr Manager, Vertical Operations
2 semanas atrás
**About the Role** Head of Vertical Ops for ACAC Mobility will be responsible for co-crafting the Mobility strategy with ACAC GMs and delivering business results for ACAC, working closely with Central Ops and Cross Functional stakeholders based inside and outside the ACAC sub-region. The role also includes leadership of a team that is based in Panama, Costa Rica, Peru and Colombia. - Work closely with ACAC GMs, S&P, as well as Central Teams and other subregions, providing thought leadership on these topics, as well as execution of regional projects for ACAC. - Collaborate proactively with functional areas (e.g. legal, finance, policy, comms) providing the ops perspective required to gain approvals to continue disrupting the way we do business/innovate - Lead an operations organization across ACAC to enable Uber to scale through high impact programs executed both centrally and localized - Manage the team that designs and executes processes across different areas including driver, rider, safety, marketplace and risk/fraud - Motivate and leverage existing and new staff to continually up-level their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics **Basic Qualifications** - BA/BS/Masters in Economics, Business, Engineering, or other quantitative focus - 5-8 years of deep, hands-on management of functions that included combinations of the following: operations, analytics, and project management - Understanding of Mobility Marketplace - Unparalleled business judgment and critical thinking skills with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them - Data-driven decision mentality and sound business judgment through excellent analytical thinking and experimentation - Creative solutions-driven mindset, with an anything is possible" attitude. An innate ability to think strategically - Professional proficiency in English and Spanish is required **Preferred Qualifications** - Experience in Rider, Driver, Safety, Payments, CommOps, Fraud, Connect - Knowledge of SQL is encouraged but not required
-
99Food Sr. Operations Manager
3 semanas atrás
São Paulo, Brasil DiDi Chuxing Tempo inteiro99Food Sr. Operations Manager Sao Paulo, Brazil Operations & Strategy - Food Regular About the company We are part of DiDi Global Inc., the world’s leading mobility technology platform. Since 2018, we have been creating innovative solutions that scale across more than 12 countries, focusing on sustainability, safety, artificial intelligence, financial...
-
Operations Manager
3 semanas atrás
São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Operations Manager-Contact CenterLocation: Sao Paulo, Brazil. Work from office. Office location: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESPSalary: BRL 10,000/month- BRL 12,000/monthThe Operations Manager of a contact center oversees daily operations, manages staff, and ensures high-quality customer service while...
-
CX Operations Sr Manager
3 semanas atrás
São Paulo, Brasil 99 Tempo inteiroCX Operations Sr Manager Join to apply for the CX Operations Sr Manager role at 99 . About The Company We see technology as a way to smooth people’s paths in life: Your Path, Our Journey. We connect talented people who embrace diversity to create and share new paths. We generate value for users, communities, and society by offering mobility, delivery...
-
Operations Manager
3 semanas atrás
São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Operations Manager-Contact Center Location: Sao Paulo, Brazil. Work from office. Office location: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESP Salary: BRL 10,000/month- BRL 12,000/month The Operations Manager of a contact center oversees daily operations, manages staff, and ensures high-quality customer service while...
-
Operations Manager
3 semanas atrás
São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Operations Manager-Contact Center Location: Sao Paulo, Brazil. Work from office. Office location: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESP Salary: BRL 10,000/month- BRL 12,000/month The Operations Manager of a contact center oversees daily operations, manages staff, and ensures high-quality customer service while...
-
Operations Manager
3 semanas atrás
São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Operations Manager-Contact Center Location: Sao Paulo, Brazil. Work from office. Office location: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESP Salary: BRL 10,000/month- BRL 12,000/month The Operations Manager of a contact center oversees daily operations, manages staff, and ensures high-quality customer service while...
-
Operations Manager
3 semanas atrás
São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Operations Manager-Contact Center Location: Sao Paulo, Brazil. Work from office. Office location: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESP Salary: BRL 10,000/month- BRL 12,000/month The Operations Manager of a contact center oversees daily operations, manages staff, and ensures high-quality customer service while...
-
Operations Manager
2 semanas atrás
São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Operations Manager-Contact Center Location: Sao Paulo, Brazil. Work from office. Office location: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESP Salary: BRL 10,000/month- BRL 12,000/month The Operations Manager of a contact center oversees daily operations, manages staff, and ensures high-quality customer service while...
-
Operations Manager
3 semanas atrás
São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Operations Manager-Contact CenterLocation: Sao Paulo, Brazil. Work from office. Office location: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESPSalary: BRL 10,000/month- BRL 12,000/monthThe Operations Manager of a contact center oversees daily operations, manages staff, and ensures high-quality customer service while...
-
Operations Manager
2 semanas atrás
São Paulo, Brasil Tech Mahindra Business Process Services Tempo inteiroRole: Operations Manager-Contact CenterLocation: Sao Paulo, Brazil. Work from office. Office location: near Santo Amaro Station / Giovani Gronchi. Sao Paulo | Brazil – CENESPSalary: BRL 10,000/month- BRL 12,000/monthThe Operations Manager of a contact center oversees daily operations, manages staff, and ensures high-quality customer service while...
